Anindya Ayuning Tyas Email and Phone Number

Responsibilities as Human Resource- Filing and organize employee data as well in hard and soft copy- Responsibilities in checking employee attendance, leave, and overtime- Responsibilities in managing employee benefit such as BPJS Kesehatan and BPJS Tenaga Kerja- Responsibilities in processing employee sick leave, annual leave, regular permit and etc- Responsibilities in processing payroll of employee, handling about 35 employee per month- Responsibilities in fulfillment needs of candidates from every department, rolling of employee, promotion and demotion- Arranging KPI (Key Performance Indicator) for all employee- Arranging evaluation for employee risk every six month for APU PPT report

As a Customer Service, I can summarize my main job desk as below :- Assisting in managing customer inquiries including converting customer leads into loyal customers- Provide transaction services to customers such as opening savings accounts, time deposits, current accounts, insurance, E-Banking and various other financial transactions to more than 5000 customers within 9 years.- Analyzing customer profile to determine the best product that matches customer needs; it helps in increasing new customers account per month- Ensuring at least contacting 20 existing customers every day to conduct cross-selling of the latest products and services by telephone.- Planning socialization with various groups and agencies in the context of introducing new products and services. At least 1-2 presentations every month in various agencies have been made.- Maintain good relationship with old, new and potential customers- Ensuring all sales and operational activities are in accordance with company’s regulations

As a part time teacher, my role is provide students in increasing their ability in English as Second Language. I can summarize my job as below :- Assisting more than 50 students improve their English skills- Responsible in maintaining students’ academic scores- Periodically discussing with students’ parents about students’ progress in learning- Helping students in determining their next school majors