Anirban Debnath

Anirban Debnath Email and Phone Number

Data Engineer @ NNE
Bengaluru, KA, IN
Anirban Debnath's Location
Bengaluru, Karnataka, India, India
Anirban Debnath's Contact Details

Anirban Debnath personal email

About Anirban Debnath

★ I have experience in PI system integration, operations management role in IT/ITES and Pharma engineering organizations. He contributed to firm growth by executing business strategies and Global PI integration project using his technical skill, decision making and leadership abilities.★ Specialized in System validation, PI Data Archive, PI Asset Framework, PI Adapter for OPC UA, PI Web API, PI Vision, Cloud Computing, Azure DevOps, Windows Server Administration, and Windows PowerShell.★ Passionate about configuring and optimizing software systems. My focus is on troubleshooting and refining technologies to ensure they meet high performance and reliability standards, driven by a keen interest in solving complex technical challenges.★ My professional journey is driven by a commitment to a positive attitude, technical competency, strong ethics, transparency, and truthfulness. These principles guide my work and interactions, ensuring integrity and excellence in all that I do.★ Using strong Business acumen skills, I was able to increase revenue of the business and hit the bottom line profit of the organization.★ I had a reputation of an effective leader with proven abilities in leading teams during the project phase, training & guiding team members and enabling knowledge sharing among the team.★ Since 2016, I collaborated with many clients in US (Hewlett Packard, AstraZeneca, Logitech, Symantec) and Europe (QlikTech, Novo Nordisk) and helped them to organize and structure their service management process.★ Also led and executed Robotics Process Automation projects with a keen interest in digitalization and emerging technologies such as Cloud Computing, Robotics Process Automation, Artificial Intelligence and Machine Learning.★ If you’re looking for a dedicated professional who can deliver the right results, let’s connect. I would love to explore how we can work together. ★ You can connect me in anirbandebnathit@gmail.com or +91 77 60 71 21 22

Anirban Debnath's Current Company Details
NNE

Nne

View
Data Engineer
Bengaluru, KA, IN
Website:
nne.com
Employees:
3408
Anirban Debnath Work Experience Details
  • Nne
    Data Engineer
    Nne
    Bengaluru, Ka, In
  • Nne
    Senior Consultant - Manufacturing Intelligence
    Nne Mar 2022 - Present
    Bengaluru, Karnataka, India
    ★ Developed PowerShell scripts to install OSI PI software that includes Data Archive, Asset Framework, Vision and Analysis and Notification.★ Developed PowerShell scripts that check infrastructure readiness and generate a csv file with the results.★ Created a dev/ test environment in AWS cloud to test PowerShell scripts. Service used, AWS VPC, AWS EC2, AWS Directory Service, AWS S3, Windows Server 2019.★ Collaborated with SCRUM master to create project iteration plan.★ Created a test strategy on how to execute IV, OV in Azure DevOps.★ Managed, maintained codes and project documentation through Azure DevOps.★ Mentored and guided employees to foster proper completion of assigned duties.
  • Nne
    Manager - Customer Service
    Nne Apr 2017 - Feb 2022
    Bengaluru Area, India
    ★ Established cost effective offshore IT support team for a leading Danish pharmaceutical engineering consultant company with 90% (offshore) 10% (onshore) work-sharing strategy★ Hired and managed 12-15 L1 and L2 engineers for VM ware cloud support, application support and RPA development.★ Initiated service transition of IT service management from customer site to off-shore facilities which increased revenue by 25%. ★ Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit by 5%.★ Single point of contact for offshore delivery application support team.★ Worked in a stringent Service Level Agreement to support hyper care, handle production critical applications and manage customer escalations.★ Communicated organizational changes, project requirements among customers, support team and stakeholders to align efforts and goals.★ Conducted bi-weekly review meeting to monitor overall project performance and customer satisfaction score.★ Identifying and understanding business processes to manage RPA team to develop task BOTs.★ Led two RPA projects that saved 7,200-man hours in year 2019- and 3,600-man hours in 2020.★ Conducted one to one meeting to understand employee aspirations and align it with business requirements.★ Setting up team goals using Objective and Key results framework.★ Established relationships with key decision-makers within organization to promote growth and employee retention 100% (2018), 95% (2019), 100% (2020).★ Scored 87% in employee engagement survey in year 2018 and 92% in year 2019 highest in organization.
  • Cognizant
    Associate Operations Manager
    Cognizant Jun 2014 - Apr 2017
    Kolkata, Bangalore
    ★ Led top-performing teams from different geographic area for implementing support operations.★ Assist Project Delivery Operations and advise leaders, managers, and teams to the best use of project management disciplines and approaches within a fast-paced, high tech environment.★ Facilitated business efficiency by implementing broad knowledge in technical documents, computer and software processes, and knowledge of ITIL.★ Developed/Automated reports using Advance Excel and over many KPI's for senior executive team and clients.★ Administration of project management framework and support the creation and improvement of processes, procedures, and tools.★ Consistent track record of delivering cost effective strategic solutions within the assigned budget.★ Proven experience of providing centralized financial, deliverable, operational management support to projects, across organization and making use of sharing information tools.★ Effective tracking and communication of project status and metrics.★ Identified CSI & SIPs with Lean and Six Sigma Team and implement automation for customer profitability improvement.★ Worked closely with Service Now app development team to prepare automated dashboard and setting up the tool for better customer experience and real time performance monitoring.★ Service/Project Health Management & Reporting.
  • Cognizant
    Technical Lead
    Cognizant May 2012 - Jun 2014
    Kolkata Area, India
    ★ Technical assistance to a 12-16 member L2 team to make sure on time resolution of the issue and avoid escalations.★ Created online training portal for new joiner using HTML, MS Visio, Power point etc. One stop information site for all project related information. Provided KT/Technical/Process training to newly joined team members.★ Created SOPs and Technical Runbook for supported applications.★ Responsible for handling technical escalations and provided RCA & CAPA to stakeholders.★ SPOC for all technical, functional issues in Knowledge Management portal.★ Analyzing technological changes to develop useful knowledge management support.★ Active Participation in Incident, Knowledge, Change and Problem Management activities.★ Performed BCP activities.★ Weekly Shift Management & Leave Management for the entire team.★ Training of Team members on new Areas of Work Left shifted from existing Level 3 teams.★ Worked as Project Management Officer where the job responsibility is to acquire all the project related information.★ Ticket audit on a weekly basis and published score to Management.★ Detail analysis of the incidents logged by the L1, L2 Analysts and provides reports to management in case of SLA breaches and escalation.
  • Cognizant
    Senior System Executive
    Cognizant Dec 2009 - May 2012
    Kolkata Area, India
    ★ Worked as Service Transition Analyst to help creating AstraZeneca US Field Sales Application Support Desk.★ Helped project team in setting up the infrastructure (Systems, VLAN, VPNs, and Applications etc.).★ Procurement of Hardware and software from vendor, support function during project setup.★ Worked as L2 Siebel Admin and Oracle 11g Technical Analyst where primary responsibility was to resolve end user application issues, user management related issues & server related issues for a leading pharmaceutical company. ★ Analyzing and Understanding DB logs to find easiest way of troubleshooting.★ Database extraction and initialization.★ Monitoring jobs through Autosys.★ Worked on various client report creation in UNIX servers as a part of service request.★ Testing on XML content in test environment.★ XML content release on production servers.
  • Wipro
    Technical Support Analyst
    Wipro Jun 2007 - Dec 2009
    Kolkata
    ★ Managed Operations Team with 18 engineers for extending front line technical support and maintaining technical resolution.★ Minimizing customer dis-satisfaction by proficiently handling escalated calls.★ Encouraging best practice sharing on the shop floor and conducting training to the technicians.★ Extending technical support and troubleshooting Networking and Hardware related issues.

Anirban Debnath Skills

Service Delivery Management It Operations Management Windows Server Amazon Web Services Agile Project Management Itil Cherwell Jira Incident Management Team Management Scrum People Manager Robotic Process Automation Oracle Sql Developer Operations Management It Operations Microsoft Excel Business Analytics Change Management Bmc Remedy Project Management Office Visual Basic For Applications Sql Robotics Process Automation Service Level Agreements Project Management Software Development Life Cycle Advance Excel Software Project Management Problem Management Automation Anywhere It Service Management

Anirban Debnath Education Details

Frequently Asked Questions about Anirban Debnath

What company does Anirban Debnath work for?

Anirban Debnath works for Nne

What is Anirban Debnath's role at the current company?

Anirban Debnath's current role is Data Engineer.

What is Anirban Debnath's email address?

Anirban Debnath's email address is an****@****ail.com

What schools did Anirban Debnath attend?

Anirban Debnath attended Indian Institute Of Management Bangalore, Symbiosis Centre For Management Studies- Pune, Bengal College Of Engineering And Technology 125, A'zone Boys High School, Durgapur.

What skills is Anirban Debnath known for?

Anirban Debnath has skills like Service Delivery Management, It Operations Management, Windows Server, Amazon Web Services, Agile Project Management, Itil, Cherwell, Jira, Incident Management, Team Management, Scrum, People Manager.

Who are Anirban Debnath's colleagues?

Anirban Debnath's colleagues are Sharath Babu, Marco Santangelo, Lei Zhang, Cynthia Caraballo, Eit, Varsha N, Harry Waifey, Menglong Lyu.

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