Anirbid Saha Email & Phone Number

Kolkata, West Bengal, India

Mumbai, Maharashtra, India

As the head of branch operations, I am responsible for coordinating and overseeing various departments including Marketing, Logistics, Procurement, Projects, and Academics. I track collection and forecasting while maintaining a focus on budgeting to ensure operational efficiency. In addition, I am responsible for creating and implementing a comprehensive school safety plan which includes disaster preparation, fire drills, student, staff, and public safety, and student health. Working closely with the principal, I ensure that the learning environment for students is positive and safe by enforcing the school discipline plan. Furthermore, I manage client grievances and stakeholder relationships while also handling employee grievances with a focus on continuous improvement and standardizing processes. My goal is to increase efficiency and productivity across all departments and operations.

Bengaluru Area, India

As an Area Business Manager, I monitored and adjusted marketing and sales performance, ensuring constant availability of SRNs across assigned portfolios. I also monitored marketing campaigns and researched market trends and competitor offerings to identify areas for improvement in product offerings, sales tactics, and marketing strategy. Using research findings and analytics, I provided directions to the marketing team on upcoming marketing projects, new products and services, and overall strategy

Bangalore

As an Operations Manager, I oversee a range of activities to ensure the smooth and efficient functioning of operations. My duties include conducting audits of properties to ensure revenue inclusion of both OYO and hotel bookings, inspecting properties daily to ensure proper functioning and adherence to standards, and ensuring a great customer experience while minimizing customer escalations. I also ensure that only the right set of hotels are onboarded. With my experience and attention to detail, I strive to optimize operations and increase overall efficiency.

Bangalore

As a B2B Sales Manager, my responsibilities include acquiring new accounts in the specified region/market and representing FabHotels. I am directly responsible for achieving the sales/revenue target from new accounts, and I create and maintain excellent relationships with clients and specified persons. I tailor the pitch of the product according to their specifications to ensure customer satisfaction.To ensure business growth and success, I regularly provide feedback on market conditions, competition, and other factors that influence sales. I also interact regularly with clients to maintain a committed and partnership-based relationship.To uphold the integrity and professionalism of the company, I comply with the sales process and mechanism set in place. My role requires strategic thinking and strong communication skills to effectively negotiate and close deals with potential clients

Bengaluru Area, India

As Deputy Area Manager, I was responsible for the end-to-end activities of my areas in Bangalore. This included managing inventory, driving sales growth, achieving targets, and executing marketing and promotional activities to expand the business.A key aspect of my role was training staff to ensure they were equipped to deliver high-quality service to customers. Additionally, I was responsible for handling store and customer grievances on a daily basis and finding timely resolutions to ensure customer satisfaction.I was also responsible for tying up with new vendors to expand the business and handled launch of new brands and products like Behrouz Biryani, Oven Story and Mandarin Oak. I successfully tied up with over fifty different vendors across three areas in Bangalore.To keep track of daily sales and customer grievances, I monitored the CMS system of Faasos and sent daily reports to the Manager and Country Head. I also updated resolutions of customer complaints on a Google Sheet accessible by top management.I learned Sage ERP Accpac 500 on the job and was responsible for timely vendor payments through ERP. I also managed the launch and end-to-end handling of new items in the CMS.Overall, my role as Deputy Area Manager required strong leadership, communication, and problem-solving skills, as well as a deep understanding of inventory management, marketing, and customer service. I am proud of the achievements I made in my role, which contributed to the growth and success of the company.

Kolkata Area, India

Kolkata Area, India

Master'S Degree, Hospitality Administration/Management (Sales & Marketing)

Digital Marketing And Applied Analytics

Gathering knowledge in content marketing, social media marketing, SEO, SEM, programmatic busting, Google Analytics as well as relevant.

Bachelor'S Degree, Hospitality And Hotel Administration/Management

10+2, Science