• Gathered and defined business requirements, ensuring alignment with stakeholder expectations.• Managed Agile projects under the Scrum framework, planning sprints for optimal outcomes.• Developed comprehensive business analysis, identifying and addressing key challenges and opportunities.• Designed software wireframe mockups to visualize client requirements effectively.• Produced and managed various documentation, including Trackers, Release Notes, BRDs, FRDs, and User Guides.• Conducted workshops and presentations to familiarize clients with compliance application functionalities.• Led weekly client calls to discuss application usage, requirements, enhancements, and bug fixes.• Acted as a liaison between clients and development teams, ensuring seamless project delivery.• Undertook critical analysis to inform stakeholders and drive project success.