Aniruddh P. Email and Phone Number

 Ensured that work adheres to regulations and compliance to departmental policies, risk avoidance standards, service level agreements (SLA), Unclaimed Property Reporting, Regulation CC, D, O, 23 and IOLTA reporting Ensured that department activities are compliant with audit and risk management policies and regulations. Managed and prepared responses to audit findings, or other regulatory information requests in a timely and comprehensive manner. Provide support to various internal department managers within the Bank on issues pertaining to Bank Operations procedures. Train, educate, develop, and mentor associates in performing various aspects of their positions and problem-solving skills necessary to perform their job functions. Provide coaching by utilizing the Individual Development Plan, assist with appraisals in conjunction with the MAP program and disciplinary measures to staff according to corporate policy to achieve departmental goals. Conduct interviews and hire a team. Track record of consistent adherence to established procedures, policies, and bank guidelines Developed statistical and departmental status reports for senior management.

 Ensured that work adheres to regulations and compliance to departmental policies, risk avoidance standards, service level agreements (SLA), Unclaimed Property Reporting, Regulation CC, D, O, 23 and IOLTA reporting Ensured that department activities are compliant with audit and risk management policies and regulations. Managed and prepared responses to audit findings, or other regulatory information requests in a timely and comprehensive manner. Provide support to various internal department managers within the Bank on issues pertaining to Bank Operations procedures.  Train, educate, develop, and mentor associates in performing various aspects of their positions and problem-solving skills necessary to perform their job functions.  Provide coaching by utilizing the Individual Development Plan, assist with appraisals in conjunction with the MAP program and disciplinary measures to staff according to corporate policy to achieve departmental goals. Conduct interviews and hire a team.  Track record of consistent adherence to established procedures, policies, and bank guidelines Developed statistical and departmental status reports for senior management.

 Enforced delivery of quality customer service with emphasis on integrity of the system. Resolved complex issues and problems dealing with data integrity.  Directed, trained, provided guidance and coaching to specialists. Cross trained with the supervisor and perform supervisor duties in their absence.  Performed audits of internal controls that consist of evaluating the performance of Sr. Deposits Regulatory Compliance Processor & Deposits Regulatory Compliance Processor.  Directed workflows and distributed work to ensure assigned department is working towards reaching production and quality objectives.  Responsible for leading, scheduling and/or coordinating work activities of the specialists.  Communicated to supervisor and manager associate performance metrics. Analyzed and recommended changes to systems and operational procedures that will improve the delivery of service to customers.

• Analyze and recommend changes to systems and operational procedures that will improve the delivery of service to customers. • Serve as back-up for Lead Deposits Regulatory Compliance Processor and/or Deposits Regulatory Compliance Processor Supervisor. • Resolve any problems, issues or questions to ensure customer satisfaction and to maintain relationships with other client banks. • Responsible for accurate initiation, verification and releasing of wire payments to and from the Business Online Banking to different state governments to meet the established cutoff times. • Responsibilities include effective analysis of wire information to accurately execute payments to correspondent banks, analysis of online information and resolution of customer issues.• Comply with all federal, state and other governmental rules and regulations.

• Analyze and recommend changes to systems and operational procedures that will improve the delivery of service to customers. • Resolve any problems, issues or questions to ensure customer satisfaction and to maintain relationships with other client banks. • Comply with all federal, state and other governmental rules and regulations.• Analyze and recommend changes to systems and operational procedures that will improve the delivery of service to customers. • Resolve any problems, issues or questions to ensure customer satisfaction and to maintain relationships with other client banks. • Comply with all federal, state and other governmental rules and regulations.

• Reviews day 2 items that have rejected for various reasons. • This includes items debiting or crediting an account. • The exception process includes on-us debit items or on-us credits that rejected due to insufficient funds, invalid account number, accounts closed, balance holds on account amongst others. • The returns process involves items deposited into our customer's account which are being returned due to insufficient funds or various other reasons.

Marketing and sales of Insurance Policies.