Process Manager
Current● Oversee and promote the creation of ongoing Product and Practice training programs.● Distinguishes causes of underperformance and aid in the formulation of strategies to address those causes.● Strategy and management of Product and Practice training programs.● Organize and manage training programs, including assessments and communication with the IT department and learning management system.● Develop a training schedule in accordance with the EDP and see to it that it is both published and followed on time.● Responsible for monitoring the use and effectiveness of training resources Responsible for overseeing all phases of training course creation, delivery, and assessment.● Provide recommendations for improvement to the content, delivery, and facilitation of learning and development programmes based on your assessment of their success.● Coming up with better ideas about how to run operations, create training materials, report on them, share expertise, create work instructions, and implement technology.● Contribute to the realization of process enhancement strategies and the introduction of new enhancements.● Employed analysis skills to the data in order to draw management's attention to the most pressing problems, trends, and interesting findings.➤ Specialties: Designing and Implementing Comprehensive Training Strategies, Curricula, and Metrics for Both Products and Practices. Skilled in Training Course Development, Calendar Management, Auditing, and Reporting.