Anirudh Singh Chauhan Email & Phone Number

Ahmedabad, Gujarat, India

Helpdesk: Taking care of all L3 escalations and working with helpdesk team in peak hours. Providing Training to helpdesk team on Servers, Workstations, Mac, Applications, Firewalls, and backup solutions.Project: Designing project plan, defining Scope of project, meeting with customers and vendors to finish project on time in Cloud and on-prem.Monitoring.

(Remote)

Clients: RICOH Americas Corporation (Macon, GA, USA) onbehalf of DCM Infotech Ltd Key Result Areas:Providing support to Microsoft, VMware and Citrix productsDeploying and upgrading Windows servers and servicesTaking care of reporting and monitoring of Microsoft, VMware and Citrix infrastructure using PowerShellHelping developers to debug issues in.

Ahmedabad Area, India

Providing support to Microsoft, VMware and Citrix products; acting as change coordinator for Citrix, VMware and Active Directory related activities for more than 800 clients in the USA having multiple site environmentHandling Tier3 escalations and high severity incidentsProviding MS Office 365 and Azure after migration support and administrationManaging.

Noida Area, India

• Providing support regarding Citrix, VMware and Microsoft products for US based clients.
• Active Directory management, Replication Monitoring, DR Planning, FSMO management, DNS management, GPO Planning and Management
• Coordinate with different groups on Citrix XenApp deployment related projects, Responsible for Migration of Citrix platform from 6.5 to 7.6,, Involved in Citrix XenApp maintenance / Daily activities, On boarding of new.
• Worked on XenDesktop 7.9 deployment project.
• Acting as a change coordinator for Citrix, VMware and Active Directory related activities for three clients in the USA having many domains and XenApp farms.
• Designed, Installed, configured VMware ESX, ESXi within vSphere 5.5 and 6 environments with Virtual Center management, High Availability, DRS and deployed VMs and template, Worked on vSphere 5 migration, Working on.

Gurgaon, India

• Providing Support to US based Client (RICOH USA) for Windows, AD, VMware and Citrix.
• Active Directory management, Replication Monitoring, DR Planning, FSMO management, DNS management, GPO Planning and Management
• Coordinate with different groups on Citrix XenApp deployment related projects, Responsible for Migration of Citrix platform from PS 4.5 to 6.5, Involved in three PS 4.5 farms merging, Involved in Citrix XenApp.
• Acting as a change coordinator for Citrix, VMware and Active Directory related activities for client having 15+ domains
• Designed, Installed, configured VMware ESX, ESXi within vSphere 4 and 5 environments with Virtual Center management, High Availability, DRS and deployed VMs and template, Worked on vSphere 5 migration, Working on daily.
• Involved in short project for iDRAC and iLO configuration, Inventory management, Antivirus Deployment, Windows patch deployment using LANDesk

Noida Area, India

• Providing Support to UK based Client (Enterprise PLC) for Windows, AD, VMware and Citrix.
• Remotely Handling 900+ VMware hosted Servers. 500+ Physical Servers+ 11 DCs
• Handling issue escalation with Microsoft, EMC, and other product vendors.
• Active Directory management, Replication Monitoring, DR Planning, FSMO management, Authorization manager management. AD integration with Microsoft Dynamics AX, AD reporting.
• GPO Planning and Management
• Citrix XenApp5 Server Installation, Decommissioning, Application Publishing, Licensing management, Citrix and Windows issue troubleshooting,

• Achievements
• I created my first Secure Website publishing, Secure Outlook Web Access, Exchange Server 2003, and Secure Remote Network Management Project.Responsibilities
• Handling 11 IBM X3xxx Series Servers.
• Configuring and managing Network of 12 Windows Server 2003 R2, and 150+ Windows XP with Active Directory, Fileserver, IIS 6.0, DHCP, DNS, GPO, WSUS, MS SQL 2005, Exchange 2003 Server, MS ISA 2006 Firewall, FortiGate.
• Configuring and managing VMware ESX 4 for Dev environment
• Implemented Citrix Presentation server 4.5 project.

Ahmedabad Area, India

Company: Bharat BPO Services Ltd. (Omnia Group)(Ahmedabad, Noida).For Client: Indian RailwayAchievementsParticipated for implementation of SMS Service in Indian Railways Enquiry System using Microsoft ISA Firewall and Windows Server 2003 having IIS.ResponsibilitiesConfigure and managing Windows Server 2003 Active Directory, Exchange Server 2003.

Gurgaon, India

Solving day-to-day problem on user’s machinesProviding training to user about working in Network EnvironmentConfigure and managing mail account on Linux 9.0 Server.Creating Users on Terminal Server and managing their security policy.Installing and Updating Anti-virus and make sure that network is always virus free.Making and maintaining of all EDP related.

Bachelor Of Commerce (B.Com.), Commerce (B.Com.), B

Higher Secondary Education, Commerce

Activities and Societies: NCC for "A" Certificate