Anis Emmanuel Email & Phone Number
Who is Anis Emmanuel? Overview
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Anis Emmanuel is listed as Group CIO at DrinkPrime, a company with 248 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Anis Emmanuel.
Anis Emmanuel previously worked as Program Manager at Drinkprime and Senior Team Lead at Drinkprime. Anis Emmanuel holds Master Of Business Administration - Mba, Marketing from Gibs Business School.
Email format at DrinkPrime
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About Anis Emmanuel
DrinkPrime's Senior Team Lead, I oversee a team of customer service agents, ensuring that we deliver high-quality services as per the Service Level Agreement (SLA). I monitor and track the agents' performance, provide feedback and coaching, and prepare reports and analysis for the management. I also interview and select new team members, and maintain effective client relationships within my area of responsibility.I have a strong background in business development and marketing, with a MBA degree from GIBS Business School and multiple certifications in data analytics and digital marketing. I leverage my skills in Microsoft Power BI and app testing to generate insights and recommendations for improving customer retention and satisfaction. I am a highly motivated and self-starter, seeking to apply my leadership, decision-making, and people management skills to contribute to the growth and success of DrinkPrime.
Anis Emmanuel's current company
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Anis Emmanuel work experience
A career timeline built from the work history available for this profile.
Program Manager
Current1. Data Management: Overseeing and managing CRM tool, ensuring that customer data is accurately stored, maintained, and utilized for insights.2. Reporting and Visualization: Using tools like Google Data Studio and Microsoft Power BI to create dashboards and reports that provide actionable insights into customer behavior and experience.3. Documentation.
Senior Team Lead
Customer Service Team Lead
- Managed a team of 18 where we focus on the best practices to deliver the services as per the Service Level Agreement (SLA).- Assisted with monitoring and tracking agents performance to ensure timely resolution.- Responsible for the preparation, documentation, and analysis of management information of key performance indicators to ensure targets set by.
Retention Specialist
- Used resources are given and negotiation skills to retain customers.- Process customer requests to disconnect service and assist with escalated customer issues and concerns.- Build customer loyalty through timely and effective one-call resolution.- Used resource documentation for reference and provided service (Operations and Losgistics) to deliver.
Executive
- Handled customer interactions- Overcame clients objections/rejections to company products and convinced them- Answered calls professionally providing complete information about products, take/order cancels or obtain details about complaints- Provided feedback of the customers to the management for improving the services - Handled incoming questions from.
Personal Assistant
Sales And Marketing Intern
Sell Weekend MBA Courses for Working Professionals affiliated to multiple Universities.
Sales And Marketing Intern
Sell Insurance policies through cold calling to customers
Colleagues at DrinkPrime
Other employees you can reach at drinkprime.in. View company contacts for 248 employees →
Amal Suresh
Colleague at DrinkprimeBengaluru, Karnataka, India, India
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KG
Kunal Grewal
Colleague at DrinkprimeDelhi, India, India
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MR
Mohan R
Colleague at DrinkprimeBengaluru, Karnataka, India, India
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PC
Prashanth Colaso
Colleague at DrinkprimeBengaluru, Karnataka, India, India
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VP
Vaijanath Patil
Colleague at DrinkprimeKalaburagi, Karnataka, India, India
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PR
Pravin Rangari
Colleague at DrinkprimeNagpur, Maharashtra, India, India
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SB
Sandeep B
Colleague at DrinkprimeHyderabad, Telangana, India, India
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TR
Trishala R
Colleague at DrinkprimeBengaluru, Karnataka, India, India
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VS
Varun Sagarkar
Colleague at DrinkprimeBengaluru, Karnataka, India, India
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AS
Akhil Shastry
Colleague at DrinkprimeBengaluru, Karnataka, India, India
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Anis Emmanuel education
Master Of Business Administration - Mba, Marketing
Bachelor Of Business Administration - Bba, Business Administration And Management, General
Frequently asked questions about Anis Emmanuel
Quick answers generated from the profile data available on this page.
What company does Anis Emmanuel work for?
Anis Emmanuel works for DrinkPrime.
What is Anis Emmanuel's role at DrinkPrime?
Anis Emmanuel is listed as Group CIO at DrinkPrime.
Where is Anis Emmanuel based?
Anis Emmanuel is based in Bengaluru, Karnataka, India while working with DrinkPrime.
What companies has Anis Emmanuel worked for?
Anis Emmanuel has worked for Drinkprime, Sosu Events, People Jobs Private Limited, and Aditya Birla Sun Life Insurance.
Who are Anis Emmanuel's colleagues at DrinkPrime?
Anis Emmanuel's colleagues at DrinkPrime include Amal Suresh, Kunal Grewal, Mohan R, Prashanth Colaso, and Vaijanath Patil.
How can I contact Anis Emmanuel?
You can use AeroLeads to view verified contact signals for Anis Emmanuel at DrinkPrime, including work email, phone, and LinkedIn data when available.
What schools did Anis Emmanuel attend?
Anis Emmanuel holds Master Of Business Administration - Mba, Marketing from Gibs Business School.
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