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In my most recent role, I had the privilege of leading a team of 90 personnel across 2 ports and 3 commercial offices in Syria. By closely evaluating the department manager's performance and aligning with the agency's KPIs in accordance with group policy, I ensured a high level of operational excellence.One of my key accomplishments was prioritizing consumer preferences and enhancing the export and import sectors' commercial performance. Leveraging CRM and pricing and logistics… Show more In my most recent role, I had the privilege of leading a team of 90 personnel across 2 ports and 3 commercial offices in Syria. By closely evaluating the department manager's performance and aligning with the agency's KPIs in accordance with group policy, I ensured a high level of operational excellence.One of my key accomplishments was prioritizing consumer preferences and enhancing the export and import sectors' commercial performance. Leveraging CRM and pricing and logistics technology, I streamlined workflows and achieved remarkable outcomes.Furthermore, I successfully managed and organized business and financial budgets, prepared comprehensive weekly business reports, and analyzed monthly KPIs to make data-driven decisions. This approach enabled me to strengthen the market position of the organization and drive growth.Notably, my efforts resulted in a notable 10% increase in the export market share over the course of a year. Additionally, I played a pivotal role in developing and executing a new business strategy, including the successful implementation of a CRM system to optimize customer relationships.Adept at establishing operational networks for deliveries, I orchestrated seamless logistics by integrating various options such as single destination, milk runs, intermediate distribution centers, intermediate transit points with cross-docking, and supplies through distribution centers. This enabled efficient transportation of project cargo and bulk break-bulk (BBK), overseeing the ocean freight transport of over 200,000 Twenty-foot Equivalent Units (Teus) annually from all locations.If you are seeking a results-driven Supply chain & Logistics Management with a strong focus on optimizing performance, enhancing efficiency, and achieving business objectives, let's connect. Together, we can drive operational excellence, foster growth, and exceed expectations in the dynamic world of logistics and supply chain management. Show less

In my former role, I led, guided, and trained a dynamic team of 25 staff members in Doha, empowering them to achieve their full potential and drive exceptional results. A key aspect of my role was managing the commercial budget and agency scorecard, enabling me to identify and capitalize on the best market opportunities. By fostering collaborations with cross-functional stakeholders, particularly IFF International Freight Forwarders, I elevated business standards and fostered a culture… Show more In my former role, I led, guided, and trained a dynamic team of 25 staff members in Doha, empowering them to achieve their full potential and drive exceptional results. A key aspect of my role was managing the commercial budget and agency scorecard, enabling me to identify and capitalize on the best market opportunities. By fostering collaborations with cross-functional stakeholders, particularly IFF International Freight Forwarders, I elevated business standards and fostered a culture of excellence.My meticulous financial management skills were instrumental in tracking and analyzing accounts receivable (AR), accounts payable (AP), and aging balances, resulting in improved financial performance for the agency.Notable achievements include overseeing multiple outsourcing projects for cargo development, specifically during the Qatar World Cup infrastructure phase, which significantly enhanced commercial prospects. By defining and organizing weekly schedules, I optimized staff requirements within budgetary constraints and employee preferences.By leveraging innovative business frameworks, I successfully amplified commercial activities by an impressive 17% year-on-year. Additionally, I played a pivotal role in developing a new commercial strategy, empowering my team to leverage cutting-edge approaches and enhance market share presentation.As Agency General Manager, I excelled in developing and executing product-oriented strategies, driving organizational growth and success. Furthermore, my unwavering focus on operations performance significantly increased supply chain profitability and streamlined business operations.If you are seeking a dynamic and results-oriented professional with a demonstrated ability to drive productivity, foster commercial growth, and implement strategic excellence, I invite you to connect with me. Together, we can achieve remarkable outcomes and drive success in the field of logistics and operations. Show less

In my previous role, I diligently analyzed, updated, and verified payments for VIP credit accounts, ensuring accuracy and timely processing. I conducted comprehensive evaluations of cash flow, identifying opportunities for cost-cutting measures and aligning expenses with the annual budget.I excelled in overseeing all facets of business operations, including sales and revenue, financial management, expansion initiatives, transactions, risk management, and customer interactions. By… Show more In my previous role, I diligently analyzed, updated, and verified payments for VIP credit accounts, ensuring accuracy and timely processing. I conducted comprehensive evaluations of cash flow, identifying opportunities for cost-cutting measures and aligning expenses with the annual budget.I excelled in overseeing all facets of business operations, including sales and revenue, financial management, expansion initiatives, transactions, risk management, and customer interactions. By strategically managing inventory and implementing cost-efficiency enhancements, I maximized profitability while meeting customer requirements.Collaboration was a cornerstone of my success, as I worked closely with other departments to create a comprehensive annual budget, fostering cross-functional alignment and driving financial excellence.Key accomplishments include delivering Commission FMC rules, and ensuring compliance with dangerous cargo regulations. I also implemented a group financial reporting system that significantly enhanced reporting effectiveness by 30%.By optimizing accounts payable and receivable processes, I improved operational efficiency and streamlined financial workflows. Additionally, I successfully generated credit accounts to recover arrears, bolstering earnings and strengthening relationships with clients and banks.If you are seeking a results-driven Finance and Operations Manager with expertise in financial analysis, operational efficiency, and customer relationship management, let's connect. Together, we can drive financial excellence, optimize operations, and foster sustainable growth. Show less