Design telecommunication fiber network infrastructure for Comcast Corporation (US Telecom Provider), mainly for Metro Ethernet (Metro-E) and Cell Backhaul technologies in Chicago and Florida region.Update telecom network drawing as per built on site in AutoCAD and SpatialNET software platforms for coaxial and optical fiber backbone in Chicago, Florida, Seattle, Atlanta, Beltway, California.Provide technical support in the team and evaluate solution to be adapted onto installed technologies.Execute technical details compose of engineering drawing map, connectivity reports and failure analysis.Guide new hires throughout their daily task and provide them with technical training.Perform quality control for more than 200 job productions to meet standard requirements, with over 92% of delivered jobs being verified as zero defect.

Facilitated the development of smart network system of Fiber to the Home (FTTH) technology.Managed and monitored thousands of subscribers’ trouble ticket data for field trial test.Troubleshot fiber cable links in Selangor area to locate fault and losses for network performance analysis.Developed python code to manage large subscribers’ datasets for data analysis and summarization purpose.Collaborated in product testing of Smart Safety Helmet for overall safety features inspection prior to product release.