Handle subject access request and right to be forgotten requests in line with GDPR regulations and ICO guidance. Answer queries based on data protection laws. Prepare documents for subject access requests including applying exemptions and making redactions. Assert business policies in relation to confidentiality and data handling. Carry out legal research to ascertain how to handle certain requests related to GDPR and data protection law. Investigate requests made to determine the extent of them. Support in creating precedents for how new requests should be dealt with. Provide assistance in formulating client files for such requests.

Provide a range of debt management solutions according to affordability assessments. Adjust banking day and information to reflect changes accurately on accounts and for credit file agencies. Manage and maintain customer accounts through different processes of the debt cycle, including litigation processes.

Training course specialising in paralegal training with work experience. Course consisted of legal modules as well as clerical for a true insight into the paralegal role. Course was completed and passed with an over 80% mark.

Specialise in legal software and create statements of work for customers, meeting deadlines. Create demo videos and tutorials for new software and upgrades.