Anisa Mercedes Rawhani Email & Phone Number

Toronto, Ontario, Canada

• Facilitates professional trainings for counsellors, with some workshops available to broader therapist community.
• Manages communications with community partners and registrants.

Toronto, Ontario, Canada

• Researched existing mental health navigation programs in Toronto.
• Evaluated Hard Feelings’ existing protocols and systems for responding to and tracking service navigation requests.
• Identified gaps in service and opportunities for innovation to improve community members’ experiences accessing mental health supports.
• Authored and presented report with comprehensive recommendations and targets.

Toronto, Ontario, Canada

- Conducted thorough PsychoSocialSpiritual assessments- Collaborated with the interdisciplinary allied health team (PT, OT, RN, NP, pharm, SLP)- Engaged in disposition planning (functional rehab, LTC, shelters, RIU, TCU, HCCSS)- Supported marginalized patients with disabilities, addictions, mental health, and housing challenges- Provided emotional support.

Toronto, Ontario, Canada

• Supported clients through financial counselling to identify goals and barriers.
• Conducted eligibility screenings to identify government and local supports, and assisted clients in completing applications.
• Coordinated Income Tax Clinic, overseeing team of volunteers for in-person and virtual tax services to low-income households.
• Conducted assessments and intakes for new clients, and triaged crisis clients.
• Researched and provided referrals appropriate to client’s needs and goals.
• Problem-solved and advocated for clients with more complex cases.

Toronto, Ontario, Canada

• Coordinated low-barrier, accessible market showcasing non-profit arts organizations and creators who've experienced marginalization, including poverty, houselessness, addictions and mental health.
• Responsibilities included securing free venue, identifying and communicating with partner organizations, coordinating participants, creating promotional content and branding, identifying and pursuing media.

Toronto, Ontario, Canada

• Hard Feelings is a mental health non-profit based in Toronto. It supports a community of mental health professionals who offer low-cost, short-term counselling.Responsibilities:
• Assisted clients with navigating mental health resources within Toronto.
• Developed culturally specific low-barrier resource and service lists.
• Designed and coordinated annual Mental Health Pop-Up Market, which showcased 20 local diverse artists who work intersects with mental health. Market responsibilities including sourcing local creators, creating.
• Managed non-profit's written and visual communications.
• During pandemic, built online marketplace with Shopify integration.

Toronto, Ontario, Canada

• Spearheaded transformation of in-person Canzine festival into virtual experience during COVID-19. Virtual Canzine was attended by 24K online, with a total of $41.6K sales by independent creators.
• Edited each issue of the magazine cover to cover.
• Managed magazine’s book reviews section including more than 30 reviewers.
• Wrote feature stories, news updates and reviews.
• Managed magazine’s social media and website.

Toronto, Canada Area

• Copy edited, fact-checked and proofread stories for the Toronto Star, the Winnipeg Free Press, the Virginian-Pilot, and the Daily Press (among others) in accordance to Associated Press, Canadian Press, and in-house.
• Edited stories for news, business, entertainment, lifestyle, and homes sections through NewsGate system
• Wrote display copy (headlines, decks, photo cutlines, etc.)
• Designed pages in Layout Champ and proofed other paginator's pages

• Oversaw newspaper’s editorial content and finances, which included managing a staff of 30.
• Edited approximately 50 articles per week for content, accuracy, flow and style, as well as major multimedia projects.
• Managed all financial operations, with a budget of more than $300,000.
• Implemented new digital-first, print-second strategy, which increased social media engagement by 52% and online page views by 35% from previous year.

• Wrote two editorials each issue, based on opinions expressed by the Editorial Board
• Generated topics for discussion at Editorial Board
• Edited signed editorials for every issue
• Laid out the section in Adobe InDesign each print issue
• Organized endorsements for mayoral and student government elections
• Contributed to other sections as writer and illustrator

• Edited content for grammar, spelling and style (in accordance to Journal and Canadian Press style)
• Added to and altered the existing style sheet when necessary
• Fact-checked every article
• Served on the editorial board for editorial content selection
• Contributed to other sections as a staff writer and illustrator40 issues are published annually.

• Pitched and wrote one to four stories per day on crime, politics, arts, academic research and community events. Several stories were featured on the front page.
• Shot high-quality photo and video to accompany all stories.
• Several articles were picked up by Postmedia Network and reprinted in publications.

queen's Learning Commons At Stauffer Library

• Provided a welcoming and informative learning environment for library patrons.
• Helped patrons navigate major electronic resources, as well as the library's physical features and services.
• Assisted patrons with the computers, printers, scanners, microfilm and microfiche, and software in the Queen's Learning Commons.
• Gave Library orientations and tours to visitors.
• Referred students to the appropriate specialist for research support.

• Children's program consisted of 40 children, and ran from 9 a.m. - 5 p.m for three days. My responsibilities included:
• hiring and managing a team of 10 - 15 volunteers
• scheduling all activities
• purchasing all materials
• holding meetings with the volunteers in preparation for the program
• overseeing activities, while leading some

Ontario, Canada

• Assisted customers with product questions and selection, purchases and transactions in person and over the phone
• Maintained work area and inventory in terms of replenishing, presentation, and cleanliness

Ontario, Canada

• Drafted letters
• Created financial reports
• Inputted income tax receipt information
• Wrote research and news articles for Baha’i Canada magazine

Kingston, Ontario

• Read hundreds of poetic and literary submissions
• Collaborated with other editors for selection of submissions that went towards final publications
• Proofread all final literary works before publication

Toronto, Canada

• Responsible for content selection of each publication
• Edited all articles submitted
• Wrote editorial pieces and articles
• Collaborated with, and followed progress of writers
• Proofread, printed, designed layout of each issue

Master Of Social Work - Msw

Honors Bachelor Social Work, Social Work

Arts And Sciences, English Literature & Language

International Baccalaureate Diploma