AeroLeads people directory · profile
Anish Agarwal Email & Phone Number
Customer Experience
at
PlatinumRx
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 100%
Current company
Role
Customer Experience
Location
Bengaluru, Karnataka, India
Company size
Who is Anish Agarwal? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Anish Agarwal is listed as Customer Experience at PlatinumRx, a company with 43 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Anish Agarwal.
Anish Agarwal previously worked as Director and Head of Customer Success at Brick & Bolt and Director and Head of Customer Experience at Jumbotail. Anish Agarwal holds Pgdabm from Indian Institute Of Management, Lucknow.
Company email context
Email format at PlatinumRx
This section adds company-level context without repeating Anish Agarwal's masked contact details.
PlatinumRx
Review company-level records connected to Anish Agarwal before choosing the right outreach path.
Profile bio
About Anish Agarwal
10.5 years of learning at leading start-ups across Customer Experience, Inside Sales, Operations and Performance Marketing. I enjoy solving impactful problems applying customer-first thinking, analytical approach and cross-functional program management.In my ~2.5 years stint at Stanza Living (India's leading co-living player), as part of Founders' office, I have built functions / verticals from scratch and was instrumental in growing the business from 2,000 (Q1 2019) to 65,000+ beds (Q3 2021).I started my career with Flipkart, where I had the fortune of contributing to the company's growth (from first Big Billion Day to BBDs becoming a household name) even as I grew professionally (from Management Trainee to Senior Manager II) over a 6 years adventure.
Listed skills include Leadership, Customer Experience, General Management, Account Management, and 19 others.
Current workplace
Anish Agarwal's current company
Company context helps verify the profile and gives searchers a useful next step.
Platinumrx
12 roles
Anish Agarwal work experience
A career timeline built from the work history available for this profile.
Director And Head Of Customer Success
Director And Head Of Customer Experience
Oct 2022 - May 2024
Vp And Head Of Customer Experience
✓ Built and spearheaded the CX function – People, Policies, Product and Processes✓ Defined key metrics to measure CX and track progress, improved overall score by 3.6x✓ Co-authored the CX Charter and familiarized entire org with its 10 commandments✓ Drove the onboarding process pan India, ensuring 10x growth doesn't compromise move-in experience
Apr 2019 - Nov 2021
Vp And Head Of Performance Marketing
✓ Set up the performance marketing vertical with zero prior relevant experience✓ Generated leads at half of target cost through Search, Social and Affiliates✓ Outranked competition in SEO with ~75% market coverage for top business keywords✓ Innovated to counter lockdown, got 360° virtual tours shot to enable remote show-arounds
Jan 2020 - Feb 2021
Vp And Head Of Inside Sales
✓ Founded and nurtured the Inside Sales team – Talent, Training and Technology✓ Attained top spot in pre-bookings contest among 14 teams, 1.5x runner-up tally✓ Collaborated with tech to develop scalable, flexible lead management product in-house
Jan 2020 - Dec 2020
Senior Manager Ii
Customer Experience✓ Championed customer experience for New Programs, Offers, Sale Events, Payments and Refunds✓ Ensured customer experience wasn't compromised even as we disrupted commerce in India✓ Collaborated with business and product teams for a seamless user journey, every time✓ Waged a war against platform and seller cancellations – and won!
Jul 2017 - Mar 2019
Senior Manager
Returns Design – Mobiles✓ Administered customer returns rationalization and value recovery projects ✓ Led initiatives to reduce invalid returns without diluting core value proposition✓ Established after-sales service escalations process for expeditious resolution of grievances✓ Revamped the returns validation process, maximizing value recovery from.
Jan 2015 - Jun 2017
Manager
✓ Ensured inventory readiness of Mobiles BU for Flipkart's first Big Billion Day sale✓ Achieved fast track promotion, elevated to Senior Manager in just 6 months
Jul 2014 - Dec 2014
Management Trainee
Retail Operations & New Initiatives – Mobiles✓ Owned retail operations and new initiatives for Flipkart's largest BU✓ Balanced competing metrics (in-stock% and days-on-hand) in a volatile market✓ Led compliance and efficiency initiatives such as Contract Management and Vendor PortalBusiness Development – Mobiles✓ Key Account Manager for marquee brands –.
May 2013 - Jun 2014
Summer Intern
✓ Implemented key metrics to assess warehouse (FC) performance✓ Recognized by leadership and awarded pre-placement offer (PPO)
Apr 2012 - Jun 2012
Jul 2010 - Dec 2010
3 education records
Anish Agarwal education
B.E. (Hons.), Electrical & Electronics
Bits, Pilani - K. K. Birla Goa Campus
Education record
Amity International School, Noida
FAQ
Frequently asked questions about Anish Agarwal
Quick answers generated from the profile data available on this page.
What company does Anish Agarwal work for?
Anish Agarwal works for PlatinumRx.
What is Anish Agarwal's role at PlatinumRx?
Anish Agarwal is listed as Customer Experience at PlatinumRx.
Where is Anish Agarwal based?
Anish Agarwal is based in Bengaluru, Karnataka, India while working with PlatinumRx.
What companies has Anish Agarwal worked for?
Anish Agarwal has worked for Platinumrx, Brick & Bolt, Jumbotail, Stanza Living, and Flipkart.
How can I contact Anish Agarwal?
You can use AeroLeads to view verified contact signals for Anish Agarwal at PlatinumRx, including work email, phone, and LinkedIn data when available.
What schools did Anish Agarwal attend?
Anish Agarwal holds Pgdabm from Indian Institute Of Management, Lucknow.
What skills is Anish Agarwal known for?
Anish Agarwal is listed with skills including Leadership, Customer Experience, General Management, Account Management, Inside Sales, Team Management, Digital Marketing, and Lead Generation.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Anish Agarwal you were looking for.
View similar profiles
