Anish Christopher Email & Phone Number

St. Catharines, Ontario, Canada

Remote

Toronto, Ontario, Canada

Oakville, ON, Canada

• Managed complete life cycle of processing Warranty claims, disposition, along with campaign allocation, adjudication and logistics.
• Adjudicated and handled warranty claims for CRJ 700, 900/Dash 8/Airbus/Boeing/Gulfstream.
• Worked closely with various departments both internal and external including Customer Service, Operations planning, Supply chain, Finance and shipping/logistics team.
• Reviewed and analyzed Customer warranty repair requests/claims to ensure compliance with contract terms and campaigns/SB released by both OEM. (Landing Gear and Aircraft)
• Supported Aircraft AOG, Warranty campaign support and tracking for entire fleet by program.
• Identified and processed over 9 million in Vendor Charge back.

Chennai, Tamil Nadu, India

• Transaction Processing Analyst Client – Aircraft Engine Manufacturer based out of Canada, Position – Customer Service Representative (APU CSR)November 2017-February 2019
• Determine nature of the event and coverage inquiry for actual warranty eligibility.
• First point contact and handling core APU shops for client, Revima and EPCOR.
• Conduct weekly screen team meeting and open claims discussion over Webex calls or Skype meetings with Client and Warranty CSRs.
• Respond to all general queries pertaining to APU warranty, LRU parts and events.
• Adjudicate and process Warranty Claims for client APU engines from around the world.

Chennai

• Preparation of Weekly Production planning and reports
• Preparation of Costing and Implementation of Cost Cutting methods.
• Coordinate with Clients and various Purchase Vendors.
• Provide Technical Support and Preventive Maintenance.
• Complying and implementing Company’s ISO Procedures.

Sharjah, Mumbai

• Engineer – Aircraft and Simulation GroupApril 2011–August 2013
• Accessing used Aircraft for delivery from one operator to another.
• Preparation of Acceptance Report.
• Scrutiny of all Technical Documents related to the Aircraft up till the set delivery date.
• Worked with a team in putting an Aircraft for shop visit and complying checks and dues of Service Bulletin and Airworthiness Directives.
• Provided Technical support and logistics for end of life or part out Aircraft.

Bachelor'S Degree, Mechanical Engineering

Maths, Physics, Chemistry & Computer Science.