•overall 22 years of experience & 10+ Years of Progressive domain Achievements in Cyber Security services, Program Strategy, Leadership & execution.•Working, collaborating, and CISO, CXO reporting experience. •Cybersecurity Bids, Proposals, RFP for numerous fortune 500 companies majorly in Health Care sectors the Energy, Manufacturing, Agriculture, Automotive and. Record achievement of $3.4 Mil revenue recognition in first quarter of fiscal year.•Assisting and supporting the development and delivery of the enterprise cybersecurity vision and strategy.•Represent cyber security on enterprise-wide initiatives•Establishes partnership with customers, peers and support groups to ensure Cyber Security practices and protocols are aligned with business objectives.•Collaborate with critical business and IT and Security areas to ensure that all projects/efforts are clearly defined, managed, and completed.•Achieving the shared business and IT and Security objectives.•Accountable for final administrative and operational decisions for an IT Security department; supervise development and approval of business plans and budgets.•Critical member of the IT Security executive team. •Successfully led large IT & Security projects through aggressive project governance and cross functional services management processes. •Assuring all IT & Security activities are performed within the parameters of applicable laws, codes, and regulations.•Improved IT operational service levels in less than a year, achieved operational service efficiency with 30% reduced headcount during the same period via automation initiatives.

IT Security & infrastructure solutions, including cloud and on-premises solutions. Achievements – successful migration of legacy security tools to Azure platform, like Sentinel, Security center, MFA/SSO, MACS, Defender in a record timeframe of 1.2 year. Revenue $5 mil. •Achievements – automation of 25% of L1 task. Reduction of 30% Tickets, services revenue increase by 200k yearly.•Partnering with customer on cybersecurity, Digital and cloud Strategies delivery model, defining the roadmap with toll-gate approach right from the award of contract to operations stabilization.•Achievements increase of .5 Mil in revenue YoY by resource optimization, cross skilling & training.•Managing financial budget, Service Level Agreement (SLA) adherence, established a 24X7 handover mechanism.•Worked in various capacities such as Program Director, Delivery Manager, Projects In-charge for onsite & offshore, with hand-on experience in functions pertaining to Procurement, Staging, Dispatch, network, Field services, legal and HR initiatives.•In-charge of large-scale program of 2 regions for end-to-end delivery of project one of the biggest telecom service providers in industry. Achievements – Opening new line of business support model for HCL.•Project In-charge of Network & Technology Refresh Assignment of a Nuclear Power Plant in Texas, with a team of 30 SMEs with expertise of Nortel /Cisco, wireless security. Project with financial outlay of $ 5mil. Achievements – Record migration in 9 months against the timelines of 11 months.•Remote Infrastructure Management (RIM). Achievements – Establishing IT service desk at Poland for customers across GEOs. Includes setting up of IT facility, Network connectivity & ITSM process.•Spearheaded planning & budgeting of IT Infrastructure & Security Operations, transition, and service delivery; led a team of 100 technical and operation personnel and multi vendors. •Achievements over 90% user & customer satisfaction scores in annual surveys.

Service Delivery Manager - HCL • Program managing Security Operation & Projects. • Defining service delivery standards, ensured adherence to HCL & Customer specific customized delivery model, defining the roadmap with toll-gate approach right from the award of contract to operations stabilization.• Develop & evolve the vision, strategy, and tactics for design and implementation of IT infrastructure solutions, including cloud and on-premises solutions.• Managing financial budget, Service Level Agreement (SLA) adherence, established a 24X7 handover mechanism, mandatory escalation metric and delivery support based on Information Technology Infrastructure Library (ITIL) & Capability Maturity Model Integration (CMMI) methodologies

Service Delivery Manager - HCL - Ortho Clinical Diagnostics, Engagement ( Johnson & Johnson, Earlier)

Regional In-charge APAC & SWA for Deployment services of one biggest Telecom service provider - Acision.

Incharge of a Technology refresh project in Nuclear Power plant , Granbury , Tx

• Steered all IT infrastructure operations including data, voice network & end-user services; acted as Process Owner for IP & Voice Operations to build operational framework.• Streamlined various technical and process improvements of service delivery like reduced provisioning time, automation for IP & Voice function, based on technical data and market survey.

• Collaborated with client, gathered business requirement and managed various functions across application development, testing, project management & vendor management domains.• Rolled-out RETALIX HHT application for Reliance petroleum business which resulted in consolidation of transitions benefits.• Acted as SPOC for all connectivity issues to RO’s over Mixed Media, like VSAT, FWT, ISDN and Fiber

• Regulated networking functions & backbone network configuration, internal and external routers, system implementation, in ISP setup. Experience in different series of CISCO routers for backbone connectivity using BGP & OSPF, BGP on the international links of customers. Managed Internet Traffic with carriers, Sing Tel, VSNL, REACH, Spectranet, Intelsat• Received appreciation letter for migrating existing internet backbone and data center from one location to other