Managed a portfolio of accounts, achieving a 15% increase in sales revenue through targeted upselling and cross-selling strategies.Utilized Salesforce to track customer interactions and sales activities, ensuring accurate forecasting and pipeline management.Collaborated with marketing teams to develop campaigns that generated leads and supported sales initiatives.

Developed and executed social media content strategies across various platforms, resulting in a 30% increase in follower engagement.Coordinated with marketing, PR, and external agencies to align social media initiatives with overall marketing campaigns.Managed and scheduled content using tools like Hoot-suite and Buffer, ensuring timely and consistent posting.Monitored social media trends and analytics to inform content creation and strategy adjustments, leading to a 15% increase in engagement rates.Collaborated with creative teams to produce high-quality visual and written content, contributing to a 20% growth in brand awareness.

Assisted in the creation and implementation of social media marketing plans for brand and product launches, boosting social media engagement by 25%.Conducted market research to identify social media trends and customer preferences, informing targeted content creation.Designed and produced engaging graphics and videos for social media posts, leading to a 30% increase in user interactions.Analysed performance metrics to track campaign effectiveness and generate reports for stakeholders, resulting in improved campaign strategies.Supported the management of social media advertising budgets and campaigns, optimizing ad spend by 10%.