I am a Sales Relationship Manager at IndiaMART, India's largest online marketplace that connects buyers and sellers across various industries. With over 10 years of experience in sales, business development, and client servicing, I have developed core competencies in B2B sales, customer relationship management, and quality assurance. I am passionate about delivering value to customers and achieving targets.In my current role, I lead a team of 15 sales executives and oversee the revenue growth from existing and lost clients. I am responsible for ensuring customer satisfaction, retention, and loyalty, as well as upselling and cross-selling of various products and services. I also leverage my problem-solving, communication, and leadership skills to support my team and resolve any issues or challenges. My goal is to help IndiaMART achieve its vision of empowering millions of SMEs with digital solutions.