Anish Kumar Email & Phone Number

- Over 8 years of experience in the IT field.- More than 5 years of experience in microfinance (financial services).- Proficient in setting up IT infrastructure, including installation, configuring network workstations, managing local and domain-wide groups, and implementing various information security solutions.- Comprehensive support for IT management, including planning, budgeting, procurement, implementation, and maintenance.- Knowledge of the Software Development Life Cycle (SDLC) from analysis of business requirements, technical functionality, development, user acceptance testing (UAT), implementation/deployment, maintenance, and post-production support.- Experienced in project coordination, application maintenance, and enhancement of various applications.- Implemented various software modules, and mobile solutions, and integrated third-party applications with APIs.- Implemented and maintained the ITIL framework through Sapphire IMS for IT help desk and inventory management.- Skilled in vendor management and preparing various IT MIS and dashboards.- Contributed to implementing business continuity and disaster recovery (BCP & DR) plans to ensure uninterrupted operations.- Experienced in audit documentation, process planning, improvement, and productivity management.