Anisha Bhat Email & Phone Number

Jersey City, Nj, Us

Jersey City, New Jersey, United States

Jersey City, New Jersey, United States

Jersey City, New Jersey, United States

Noida Area, India

SLA Management· Setting out quality standards for various operational areas, ensuring a high-quality customer experience,while adhering to the SLAsQuality Management· Setting out quality standards for various operational areas and ensuring adherence to quality standardsby conducting quality audits & calibrating the scores with quality teamTeam Management/ Training and Development· Carrying out performance reviews of the team & providing feedbacks on areas of improvementsMedical Underwriting· One of the most essential part of health insurance industry· Referring to the use of medical or health information in evaluation of an applicant for coverage, typicallyfor life or health insurance• Handling SLA for Team which is 48 hours TAT for all queues and 95% accuracy scores should be met forthe month• Handling Client Inventory Status & weekly Rebuttal Calls.• Evaluating Health Cards of Insurance Applicants and making decisions.• Floor Support, helping team members with query, Team Management for Quality.• Consistently achieving more than 100% Production and desired Quality.• Handling Client Escalations and meeting all client SLA's.• Worked as an integral part of the team for Migration & Testing new virtual applications.

Pune Area, India

Asset servicing and Asset management As a part of operations, I have worked on end to end Data steward, Data management and Setting up of new securities for both, US and UK with Eagle as the platform.  Create new portfolios, composite accounts, maintaining the existing accounts, termination and deactivation of accounts as per the client requirement. Rectifying Data errors by escalating to the respective technical teams, clients or vendor if needed and fix the issues before the clients’ SLA. Handling data management escalations, providing solutions to the client’s queries and requirements. Validation of accounting and performance reports on daily and monthly basis, also to insure the successful delivery of these reports to the clients before the SLA. Provide support to internal staff, giving cross trainings and verifying work of fellow staff members.

Pune Area, India

 Residential Mortgage Underwriting– Prime Loans , DU(conventional) Perform initial approvals and reviewing the entire loan file through verifications processes, including adherence to multiple investor guidelines and compliance. Underwrite loan files to determine compliance with company, investor and Fannie Mae. Ability to assess an individual's creditworthiness while adhering to all regulatory and compliance requirements. Doing risk analysis on Residential Mortgage Loan Applications by Reviewing Property Appraisal Report, Credit-worthiness, Capital and Capacity of the Applicant. Evaluating debt ratio, loan-to-value ratios, credit score, property valuation and various other factors. Determining and documenting loan conditions and communicating requirements and/or decision.

Mumbai Area, India

Project: A comparative study of Brokerage firms in India

Master Of Business Administration (M.B.A.), Finance, General

Bachelor'S Degree, Bachelor Of Science, Biotechnology

High School