Anisha Gunnar, Mba, Chrp, Chrl Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

Leading HR and reporting to the CEO, I have implemented policies on and led in Talent Management, Employee Engagement, Employee Relations and Performance Management. Consistently delivering high-level support to operations, I have implemented and managed change initiatives successfully attaining organizational goals. - Accomplished business targets, in record time, increasing manpower from 35 to 150+ in 11 months - Established Benefit Division for new colleges, ensuring fulfillment… Show more Leading HR and reporting to the CEO, I have implemented policies on and led in Talent Management, Employee Engagement, Employee Relations and Performance Management. Consistently delivering high-level support to operations, I have implemented and managed change initiatives successfully attaining organizational goals. - Accomplished business targets, in record time, increasing manpower from 35 to 150+ in 11 months - Established Benefit Division for new colleges, ensuring fulfillment of strategic goals - Managed and coached a team of 2 personnel - Built and implemented a robust Performance Management system enhancing efficiency • Internal consultant for talent management, supporting the business and diversity strategy• Developed departmental goals based on organizational objectives and led engagement surveys• Optimized organizations recruitment processes for a consistent and positive experience• Achieved staffing optimization through streamlining work processes• Managed employee relations, retention, recognition, and HR planning• Evaluated data resources, augmenting operational synergy between the HR and business functions• Developed robust relationships with internal/external partners and managed staff development activities• Designed and implemented performance management programs with updated appraisals• Conducted online and in-person employee engagement activities• Assessed L&D needs (TNI), bridging the gaps through external and internal sources• Ensured compliance and maintained current expertise and knowledge of Employment Standards Act, Ontario Human Rights Code, Pay Equity Act and related legislations• Point of contact for employee relations and disciplinary matters Show less

Toronto, Ontario, Canada

- Trained 400 CSR agents in 6 months- Promoted from CSR Executive to Corporate Trainer in 2 months for existing and new campaigns- Achieved FRG Corporate Office Recognition for Program Delivery Style and Soft Skill Management- Twice recipient of Client Appreciation Letters for exemplary leadership and presentation skills • Led campaigns for American Retail Giants and European Banking Businesses • Developed professional, collaborative relationships with business unit… Show more - Trained 400 CSR agents in 6 months- Promoted from CSR Executive to Corporate Trainer in 2 months for existing and new campaigns- Achieved FRG Corporate Office Recognition for Program Delivery Style and Soft Skill Management- Twice recipient of Client Appreciation Letters for exemplary leadership and presentation skills • Led campaigns for American Retail Giants and European Banking Businesses • Developed professional, collaborative relationships with business unit leaders• Collaborated with training team to assess, design, develop and maintain training solutions and components• Managed project resources (people and material) to ensure deliverables are completed in scope and on schedule• Maintained current business knowledge; stayed abreast with market events, product enhancements, and successful sales techniques Show less

- Steered HR functions for the iconic 5-star luxury property with 300+ associates and contractors- Closed 3 union wage agreements successfully leading to reduced attrition - Managed $125k payroll budget - Arrested attrition to 10% during peak competition- Implemented optimum planning and budget utilization, saved budget by over 10%- Launched one-of-its-kind “Kitchen Training Program” catering to specialized cuisines- Applied and monitored Engagement and Performance… Show more - Steered HR functions for the iconic 5-star luxury property with 300+ associates and contractors- Closed 3 union wage agreements successfully leading to reduced attrition - Managed $125k payroll budget - Arrested attrition to 10% during peak competition- Implemented optimum planning and budget utilization, saved budget by over 10%- Launched one-of-its-kind “Kitchen Training Program” catering to specialized cuisines- Applied and monitored Engagement and Performance Management tools - Led employee training on navigation of new tools, enhancing productivity• Led HR strategy and execution• Monitored employee practices and aligned them to legal requirements, collective agreement provisions and organizational policies. • Led team of 5 HR staff including 2 management positions• Implemented best practices, identifying precedents, and reducing risk• Accomplished change management goals, guided business through rebranding and transformation Show less

Lucknow, Uttar Pradesh, India

Lead the HR and payroll function at the unit, contributing through high level of HR knowledge and expertise. Accountable for talent acquisition, succession planning, workforce planning and performance management.

Exposed to various IHCL properties in this phase- Corporate office operations, Taj President Mumbai, Taj Palace, New Delhi and Taj Bengal, Kolkata.

Employment Law

Certificate, Hospitality Human Resource

Master Of Business Administration - Mba, Human Resources Management And Services

Bachelor Of Science - Bs, Statistics