Anisha Paudel Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

● Streamlined the order-taking process, improving order fulfillment speed by 20%, significantly enhancing customer satisfaction.● Implemented an efficient opening and closing procedure, ensuring zero operational discrepancies over 12 months.● Optimized inventory management, reducing stockouts by 30% and minimizing waste through accurate demand forecasting.● Increased average transaction value by 15% through effective cross-selling of complementary food items.● Enhanced team efficiency and morale by promoting a collaborative work environment and contributing to peak time operations.● Processed over 5000 transactions to date with 100% aaccuracy, handling cash, credit card andelectronic payments.● Achieved 100% resolution of customer discrepancies, maintaining a positive store reputation and customer satisfaction.● Leveraged positive customer feedback to maintain a 95% satisfaction rating, fostering repeat business and customer loyalty.

Nepal

● Maintained accurate customer records and proactively followed up with leads, ensuring efficient communication, successful conversion of 85% inquiries into loyal clients, and bolstering company growth.● Administered 100+ mock IELTS tests, enabling students to assess their proficiency and identify areas for improvement.● Coordinated with the marketing department to develop and implement effective social media strategies, enhancing brand presence.● Stayed abreast of social media trends to create engaging content, increasing 90% brand visibility and audience engagement.

Kathmandu, Bāgmatī, Nepal

● Provided personalized assistance to customers, recommending products tailored to their preferences in color, price, and size, ensuring optimal satisfaction.● Expertly resolved customer disputes and discrepancies, ensuring positive experiences and maintaining brand reputation.● Successfully promoted cross-selling opportunities, boosting 80% sales by suggesting complementary women's formal and semi-formal wear.● Collaborated with the founder to develop compelling social media ads, enhancing 80% brand visibility and engagement. ● Established and nurtured relationships with influencers through productive meetings, aligning social media marketing strategies for maximum impact.

Business - Accounting, Business School

High School Diploma, Business Administration And Management, General