Anish Bajagain Email & Phone Number

Developed a structured JavaScript object to manage multiple bill types and their associated paymentlinks, offering customers a wider range of service options.

Hempstead, New York, United States

• Configured intrusion prevention and multi-factor authentication in the Department's Linux lab.
• Rebuilt the Department’s server infrastructure to enhance secure remote access.
• Created documentation, wrote code for various administration tasks.
• Performed OS deployment testing and patched systems as necessary.
• Provided support to faculty and students during classes.

Hempstead, New York, United States

• Set up a server to automate custom operating system installations, software setups, and updates fordepartment computers.
• Patched Linux workstations and maintained the Jira and Confluence project management tools.
• Automated the installation of Visual Studio on Windows machines using batch scripts.
• Provided individual support for faculty, staff, and students in the department.
• Planned and executed maintenance in department labs.
• Conducted research and contributed to workforce development proposals and projects.

• Installed, configured, and routinely upgraded software and hardware for various network environments.
• Provided technical support for desktop and handheld devices - Windows 7, 10, Mac OS.
• Resolved issues with print and scanner jobs.
• Managed new Inventory items and updated the Ticket system with necessary information on completedjobs.
• Utilized ticketing systems such as ConnectWise Manage.
• Performed troubleshooting on VoIP systems and end devices.

Lincoln, Nebraska

• Managed user accounts with Active Directory
• Created, edited and linked Group Policy objects with Group Policy Management Console
• Managed user email accounts and created backups with Exchange 2010 Management Console
• Performed inventory intake and accounting
• Made backups of software and files, ran verification and restoration tasks as necessary usingStorageCraft ShadowProtect and ImageManager
• Managed user connection issues with load-balanced remote desktop environment using Windows Server2012 R2 and Server 2008 R2 used for NextGen EHR

Lincoln, Nebraska

• Set up new computers
• Reviewed server event logs
• Researched backup software - StorageCraft ShadowProtect, and ImageManager

• Updated firmware, configured new ports in HP switches
• Made server tape backups daily and delivered them to offsite locations
• Monitored system, security, and applications server error log (4 to 5 servers)
• Performed troubleshooting on ethernet connection issues, pulled, crimped (568B & 568A), tested, anddocumented new connections
• Performed troubleshooting on POTS connection issues, created new connections
• Diagnosed, installed, repaired printers and made DHCP reservations as necessary

• Grader and student assistant for Precalculus and Calculus I
• Setup Hawkes Learning on computers for students, setup slides for the professor, performed windows updates
• Assisted students with math related and technical problems (2-3 students daily per class)

Master'S Degree, Computer And Information Systems Security/Information Assurance

Bachelor Of Science (B.S.), Computer Information Systems | A.S: Business Administration