Anish Patel Email & Phone Number

Adelaide, SA, AU

Adelaide, South Australia, Australia

Adelaide, South Australia, Australia

Adelaide, South Australia, Australia

• Developed and implemented a system solution to streamline the contract management, resulting in a 25% reduction in work order processing time and a 15% increase in customer satisfaction.
• Collaborated with cross-functional teams to analyse business requirements and design a new maintenance management system, leading to a 40% decrease in maintenance and auditing costs and a 30% improvement in asset data.
• Developed and documented system test plans, resulting in a 30% reduction… Show more
• Developed and documented system test plans, resulting in a 30% reduction in software defects and a 20% increase in system reliability.
• Managed the implementation of a new CRM and crowdsource system, resulting in a 30% increase in customer service and a 20% improvement in customer satisfaction.
• Analysed and documented system processes and procedures, leading to a 20% reduction in manual data entry errors and a 15% increase in data accuracy.

Adelaide, South Australia, Australia

• Analysed and interpreted complex data sets using advanced statistical techniques; identified root causes of performance issues and implemented targeted solutions, resulting in a 20% increase in customer satisfaction.
• Compiled data summaries and created basic views and reports for key stakeholders to provide support evidence-based decision making for department projects, programs, and services.
• Identifies and utilises available tools and resources to deliver market research… Show more
• Identifies and utilises available tools and resources to deliver market research and insights and manage databases or data collection systems effectively and efficiently.
• Works collaboratively with business units to leverage existing communication, engagement, and business analysis disciplines across the department to complement and enhance customer learning.
• Provided key management information and developed statistical models to gain insights and provide information around trends and patterns, increasing customer service and marketing strategy by 40%.

Adelaide, Australia

• Envisioned and aided in implementing Microsoft Dynamics and configuration management, directly supporting System Support Engineer with any new and existing technical problems that arise.
• Provided data analysis, presentations, and reporting for executive level management, resulting in a 20% improvement in production.
• Executed Change management by constantly monitoring and updating Project plans against changing requirements of projects.
• Assisting with the delivery of a range of… Show more
• Assisting with the delivery of a range of key projects, including the development of reports and BI dashboards, system upgrades and implementation planning.
• Redesigned the maintenance division's records keeping process, including migration from paper based to a digital processes, leading to a 60% reduction in paper use and a 55% increase in data accuracy.

Adelaide, Australia

• Deliver business intelligence through the discovery and interpretation of data from a variety of primary and secondary sources.
• Helping Bedford’s strategic innovation department to create NDIS (National Disability Insurance Scheme) grant applications providing data insights by analyzing Bedford’s products, services and funding data.
• Interrogate and translate data into information about opportunities for growth, managing risk in the Australian market for people with disability by… Show more
• Interrogate and translate data into information about opportunities for growth, managing risk in the Australian market for people with disability by comparing NDIS (National Disability Insurance Scheme) statistics.
• Working with Service Innovation team to develop new data model for the Bedford group as the NDIS (National Disability Insurance Scheme) rolls out in each state and territory through new transitioning programs. Show less

Adelaide, Australia

• Creating crystal reports by using SQL querying, which can be in the form of pre-formatted reports using the application frontend, or custom-made ad hoc reports.
• Translating raw data into information and send back to the relevant members of the Team.
• providing Protection to database by developing access system like specifying user level of access and mmaintaining user reference by writing and rewriting database descriptions.
• Developing and implementing data collection system and… Show more
• Developing and implementing data collection system and other strategies that optimize statistical efficiency and quality of data
• Identifying patterns and trends in data sets report to senior management with accurate documentation and project status reports

Master Of Technology - Mtech, Information Technology

Professional Development Program, Ict Practical Job Skills And Training

Bachelor Of Technology - Btech, Information Technology, Distinction