• Leading the IT Infrastructure Projects group at Broadcom (LAN, WLAN, WAN, SD-WAN, Data Center, DNS, DHCP, Load Balancers).• Developed and implemented operational standards, policies, processes, and procedures.• Incident, Change and Problem management.• Architectural and design assignments, applying innovative architectural design concepts and advanced professional knowledge.• Implemented ‘Beyond Zero trust’ controls in the environment.• Implemented SD WAN in the Corporate WAN.• Implemented multiple LAN, WAN and WLAN projects for Vmware global offices.• Handled business continuity planning and executions.• Implemented Automation and Self Service in operations and improved customer experience.• Handled Mergers, Acquisitions, and transitions in IT.• Participated in vendor selection and vendor management process for program initiatives.• Review quarterly financials to determine business operating capacity.• Collaborated with peer groups and leadership.• Executed appropriate staffing and budgetary plans to align with business forecasts.• Maintained frequent interaction with senior management to measure goal achievement and determine areas of improvement.• Held monthly meetings to review performance, capacity, change and resource management.• Defined KPIs and conduct performance evaluations, compensations, and hiring to maintain appropriate staffing requirements.• Driven Six Sigma FMEA analyses for Critical Infrastructure and designs.• Participated in Industry standard Compliance audits and remediations.

• Lead the Global IT Network Services Group • Developed and implemented operational standards, policies, processes, and procedures.• Incident, Change, and Problem management.• Architectural and design assignments, applying innovative architectural design concepts and advanced professional knowledge.• Implemented ‘Beyond Zero trust’ controls in the environment.• Handled business continuity planning and executions.• Implemented Automation and Self Service in operations and improved customer experience.• Handled Mergers, Acquisitions, and transitions in IT.• Participated in vendor selection and vendor management process for program initiatives.• Review quarterly financials to determine business operating capacity.• Collaborated with peer groups and leadership.• Executed appropriate staffing and budgetary plans to align with business forecasts.• Maintained frequent interaction with senior management to measure goal achievement and determine areas of improvement.• Held monthly meetings to review performance, capacity, change and resource management.• Defined KPIs and conduct performance evaluations, compensations, and hiring to maintain appropriate staffing requirements.• Driven Six Sigma FMEA analyses for Critical Infrastructure and designs.• Contract Management, WAN Service Delivery (MPLS, Internet and SDWAN)

• Managing the Vmware Global Network operations & Analytics Team• Network & Analytics Operations Management• Vendor Management• Network Service Delivery• Continuous Service Improvement

Played Two different roles during my 7.5-year long career at Wipro, as a Program Manager initially and later as the Lead consultant for Infrastructure Management Solutions.As the Lead IT Consultant, I• Handled executive Briefing & technical demonstrations during potential customer visits.• Designed enterprise solutions /architecture of IT infrastructure and management tools.• Identified & Implement Automation / Self Service in IT Operations Management• Defining service catalog for presales team• Business service modeling and mapping to IT components.• Defined KPIs for IT operations Management.• Business service SLA management using BSM• Identification of new monitoring and automation requirements in the organization• Oversee and reporting of project status.• Updating customer / management about progress on review meetings• Defining and testing of new features/ automations in IT operations & Management.As a Program Manager, Managed NOC and EMS/NMS Team for a Large Customer• Managed the Global NOC having L1, L2 and L3 operations.• Designed and Implemented office & DC networks.• Have done a Six Sigma LEAN project part of continuous improvement projects which was recognized by Wipro Quality improvement team and was awarded for that.• New implementations in the environment, solution design for new deployments, mentoring the team and operations team on new features.• Managed the IT transitions team for M&A.• Hiring & performance management,• Vendor Management and negotiations.• Driven IT Network Transitions and Transformation projects• Executive briefing during business-critical incidents.• Participated in Industry standard Compliance audits and remediations.

LAN and WAN network Administration

Job Profile:● Conduct demonstration of the company’s products .Products include Voice logger, call accounting system etc.● Installation of the products ● Provide technical support to the customers● Interact with R&D for customizations according to customer requirements

Was responsible for:The network administration of CSE and its subsidiary CSBL, The network includes WAN and LAN. The total number of remote offices in WAN is around 75. The LAN consists of Unix and NT servers with 150 nodes in the Windows NT platformSetting up and management of new connectivity in WAN, which consists of a Private VSAT network, Leased Lines, ISDN, and Dial-up. Responsibility includes the Evaluation and Submission of new Project proposals; negotiation with vendors and Implementation of these projects.

Developed applications using VB6, ASP, and Java with Databases SQL server 7.0 and MS Access