Anish Thomas Email & Phone Number

Philadelphia, Pa, Us

Lead a team of Global Learning Consultants in the development of brand learning strategies for the Global Diabetes, Global Atherosclerosis, and Global sGC (Bayer Collaboration) Franchises.

Supports and facilitates learning and development activities for the Global Diabetes Franchise, and supports the design and execution of the learning plan to achieve business results. The role supports Learning Directors and Learning Partners in the execution of the Learning & Development strategy through consulting and delivery on appropriate learning solutions. Interacts with and influences low to mid-level managers and supervisors to understand business goals and performance needs, develops and executes learning plans aligned to the broader division, function, or line of business strategy, and routinely engages with key stakeholders to ensure learning solutions continue to support and positively drive desired outcomes. Success in this role involves collaboration with leaders in the business, Learning Directors, and other Learning Partners and Consultants, as well as work cross-functionally to act as a partner and point of contact for the business’ performance needs and communicate them to support design and delivery of learning solutions.

• Provided technical support to Merck's 2.2 million dollar E-detailing sales representatives with technical issues involving Avaya Interaction Center 6.1.3, Merck OnCall, and Siebel 7.7• Assisted the United States Human Health marketing department, which includes the National Service Center (NSC) and National Business Group (NBG), implement and achieve IT-based marketing initiatives • Administrated Avaya telephony network software application, which allowed sales reps to communicate with external health care professionals on a daily basis • Developed and created Access database to track and develop marketing promotional codes for marketing campaigns• Install and test Microsoft security patches to ensure the functionality of all USSH applications and servers• Created and implemented rollout procedures for server upgrades for Avaya Interaction Center 6.1.3

• Interacted with non-profit organizations by providing computers, printers, monitors, and scanner• Worked with clients as a desktop support technician on areas such as preparing new computers, installing software, deploying workstations, and other computer and software-related issues• Supported ethernet conversion project which involved converting token ring users to ethernet• Operated DCM tracking system which tracks the location of equipment throughout the organization• Assisted in setting up training classes for employees in Word, Excel, Access, and Windows NT

Brentford, Middlesex, Gb

• Implemented data to $16 million dollar online customer service platform project called gskDIRECT• Created new layout for QuickPlace database• Prioritized projects to meet deadlines• Researched and developed a budget for framed website project• Facilitated training sessions with new users to the Interwoven Digital Asset Library and gskDIRECT administration tool.• Enlightened management about site revisions • Scheduled and compiled materials for copy approval meetings with legal and regulatory

Mspm, Project Managment

M.S., Project Management

Bs, Management Information Systems & Marketing