Anisoara Brigle Email & Phone Number

Sibiu, Romania

Sibiu, Romania

Bucharest, Romania

• Provided financial analysis and reporting to the business.• Closely managing and reachings targets by creating a detailed report of all open items and focusing on high value items.• Identifying and solving client issues and payments issues by researching all aspects relating to their orders and payment history.• Actively investigating delinquent accounts and creating an action plan to close aging items.• Maintaining close communications with customers and building relationships with the Accounts Payables Department.• Providing direction for cash application and issuing refunds in accordance with policy. • Raising, escalating and prioritizing disputes.• Lean Ambassador by applying Lean Six Sigma principles to identify ways to improve efficiency within the business processes.• Successfully implemented one Lean Idea that resulted in a significant past due reduction.• Mentored and helped my team to implement 8 Lean Ideas that resulted in a 3850 hours/year reduction in the overall process time.

Bucharest, Romania

Provided technical assistance for resellers; updated the working procedures and supervised if the procedures were followed; delivered written reports.Developed efficient communication and ensured a high level of partner satisfaction.Participated in process improvement programs and improved Partner Support procedures.Assessed and built Bitdefender partner’s technical capabilities to support pre-sales and customer engagements.Documented bugs and collaborated with other departments in order to help solve them.

Bucharest, Romania

Assisted customers with more difficult technical issues requiring a greater level of personalized care and in greater length.Escalated support desk tickets to Level 3 in the most crucial circumstances.Onboarded and trained incoming junior tech support specialists. Documented bugs and collaborated with other departments in order to help solve them.

Alba County, Romania

Project Management: developed key project goals and collaborated with our partners to achieve them in a timely and effective manner; developed project strategies and ensured they are consistent with the association’s overall mission; developed the budget and supervised project expenses; provided verbal or written project status reports to the funding organization.Coordinated guided tours into nature, ecological actions, and creative events.Acted as a communication officer for donors, media, and NGOs.Website management: web design, SEO optimization, and content writing.

Bucharest, Romania

Operations Manager’s assistant in handling the project team, coordinating data collection from all assigned projects through managing interdepartmental and regional team relations, Emphasis on meeting deadlines and company’s quality standards, making sure all projects take place and with agreed budget.Researching and documenting technical issues in the form and frequency required by the operations manager. Working with databases.

Bucharest, Romania

Created and implemented an integrated supporter journey for Greenpeace’s online and offline audience, offering a wide range of activities, including various meetings, training sessions, and events for dozens of volunteers in Bucharest and other major cities.Oversaw volunteers’ contracts; oversaw and managed the budget. Developed and implemented the national volunteer and engagement program.

Timisoara

Primary Accounting, Business Management, Communication with Customers and Suppliers (B2B & B2C), Inventory management, Installing Windows OS.Website management: SEO optimization, content writing.

Bucharest, Romania

Creating opportunities for young people to learn through intercultural study exchanges on issues related to environmental sustainability, promote human rights.Project coordinator - “Waste no more” - intercultural youth exchange.Website management: SEO optimization, content writing.

Postgraduate

Bachelor'S Degree