Anissa D. Email & Phone Number

Reading, United Kingdom

Slough Area, United Kingdom

To provide a professional, efficient and effective support to the Customer Services and Field Sales Departments.• Account Management in designated sales areas.• Making out bound calls to existing customers to generate sales• Mid-month figures. Comparing previous year with current year• Making focused outbound calls to move promotional and short-dated stock• Upselling promotional\Short-dated and new products on inbound calls• Processing orders via telephone with 100%… Show more To provide a professional, efficient and effective support to the Customer Services and Field Sales Departments.• Account Management in designated sales areas.• Making out bound calls to existing customers to generate sales• Mid-month figures. Comparing previous year with current year• Making focused outbound calls to move promotional and short-dated stock• Upselling promotional\Short-dated and new products on inbound calls• Processing orders via telephone with 100% accuracy• Dealing with customer queries via phone or emails.• General administration duties related to the Customer Services Department Show less

Wokingham, Berkshire,England

To act as a first line customer support, to provide a link between French customers and our internal operations department (UK and USA) by ensuring the correct flow of information is processed, documented and followed up, together with support from salesmen in various countries.• Monitor and progress all Customer orders onto the manufacturing system• To ensure that all customers calls and enquiries are dealt with promptly and efficiently• Provide telephone and email support to… Show more To act as a first line customer support, to provide a link between French customers and our internal operations department (UK and USA) by ensuring the correct flow of information is processed, documented and followed up, together with support from salesmen in various countries.• Monitor and progress all Customer orders onto the manufacturing system• To ensure that all customers calls and enquiries are dealt with promptly and efficiently• Provide telephone and email support to French clients • Dealing with arranging courier and special arrangements transports• Provide sales and technical support.• Liaise with customers on accounts receivables and follow up with accounting department where needed• Liaise with repair department to enable correct scheduling of workload• Translation of internal and external documents where necessary• Ensure all invoice, schedules and credit notes are raised and sent out on agreed dates and in line with specific customer requirements.• Reviewing proof of deliveries as necessary Show less

Premier Inn Slough

I had an overall responsibility for the hotel F&B operations, including but not limited to:• Managing all Food and Beverage Operations • Recruit, train, motivate and develop a dedicated team• Developing the food and beverage Business, actively aiming to meet profit targets• Cluster Finance audits, Controlling all costs in line with budgets,• Group bookings and enquiries,• Dealing with all guest compliments and complaints, • Weekly team Payroll• Weekly rotas for… Show more I had an overall responsibility for the hotel F&B operations, including but not limited to:• Managing all Food and Beverage Operations • Recruit, train, motivate and develop a dedicated team• Developing the food and beverage Business, actively aiming to meet profit targets• Cluster Finance audits, Controlling all costs in line with budgets,• Group bookings and enquiries,• Dealing with all guest compliments and complaints, • Weekly team Payroll• Weekly rotas for front of house team• Meeting health and safety requirements Show less

Premier Inn London Hammersmith

I had an overall responsibility for the hotel F&B operations, including but not limited to:• Managing all Food and Beverage Operations • Recruit, train, motivate and develop a dedicated team• Developing the food and beverage Business, actively aiming to meet profit targets• Cluster Finance audits, Controlling all costs in line with budgets,• Group bookings and enquiries,• Dealing with all guest compliments and complaints, • Weekly team Payroll• Weekly rotas for… Show more I had an overall responsibility for the hotel F&B operations, including but not limited to:• Managing all Food and Beverage Operations • Recruit, train, motivate and develop a dedicated team• Developing the food and beverage Business, actively aiming to meet profit targets• Cluster Finance audits, Controlling all costs in line with budgets,• Group bookings and enquiries,• Dealing with all guest compliments and complaints, • Weekly team Payroll• Weekly rotas for front of house team• Meeting health and safety requirements Show less

Premier Inn Slough

assist the Operations Manager on the day to day running of the hotel• Check in and out guests, reservations and answering the phone• Making companies and group bookings• Completing daily reception paper work and cashier banking• Dealing with customer complaints and compliments• Organising meetings and conferences for companies• Providing information about local attractions and areas• Room allocation• Ensuring that all rooms are set up to company standards… Show more assist the Operations Manager on the day to day running of the hotel• Check in and out guests, reservations and answering the phone• Making companies and group bookings• Completing daily reception paper work and cashier banking• Dealing with customer complaints and compliments• Organising meetings and conferences for companies• Providing information about local attractions and areas• Room allocation• Ensuring that all rooms are set up to company standards supervise, motivate, train and recruit the team• Lead by example Show less

Premier Inn Slough

Assisting the Food and Beverage manager in all food and beverage operations• Completing daily accounts • Dealing with customer enquiries and complaints • Stock control and management• Complete weekly sales and stock reports• Assisting in recruitment and development• Actively aiming to meet profit targets• Staff allocation and supervision of employee

Premier Inn Slough

• Dealing with customers enquiries and complaints• Restaurant & Bar work• Greeting and serving customers,• till operations, banking