Driven by a passion for operational excellence and human resource management, my career journey has been shaped by pivotal experiences where I’ve been able to make a meaningful impact. One such experience was leading the seamless onboarding of foreign workers, ensuring they not only adapted to their new roles but also felt valued and supported. This opportunity reinforced my commitment to creating efficient systems that empower people to thrive.Notable Qualities & Achievements:🌟ISO 9001:2015 Compliance Expertise: Played a critical role in maintaining and enhancing quality management systems through comprehensive internal audits, ensuring strict adherence to ISO standards.🌟Effective Recruitment & Talent Acquisition: Successfully managed end-to-end recruitment processes, consistently selecting candidates who contributed to company growth and culture.🌟Leadership in Training Coordination: Spearheaded training initiatives that improved employee skills, compliance, and overall organizational efficiency.🌟Operational Management Excellence: Ensured the smooth execution of multiple projects by meticulously managing timelines, logistics, and client expectations.🌟Customer-Centric Approach: Built lasting relationships with clients and customers by consistently delivering exceptional service and support.I believe that success is built on a foundation of strong processes, continuous improvement, and a people-first approach. My goal is to create environments where both individuals and operations can flourish together.I’m always eager to connect with professionals who share my enthusiasm for operations, HR, and quality management. Whether you’re looking to collaborate, share insights, or explore new opportunities, I invite you to connect with me so we can achieve great things together.
Mee Kicap Ipoh
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WaitressMee Kicap Ipoh Mar 2024 - PresentCheras, Kuala Lumpur, Malaysia🔹Greet and seat customers, ensuring they feel welcomed and comfortable.🔹Provided menus and detailed information on menu items, assisting customers in making informed choices.🔹Accurately took and relayed orders to the kitchen, ensuring timely and precise service.🔹Maintained a clean and orderly dining environment, promptly clearing and resetting tables.🔹Delivered excellent customer service, contributing to a positive dining experience.
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Operation ExecutiveTitan Force Sdn Bhd Jan 2024 - Sep 2024Cheras, Kuala Lumpur, Malaysia🔹Oversaw project timelines, ensuring all deadlines were met and operations ran smoothly.🔹Managed onboarding and training for foreign workers, facilitating their integration and productivity.🔹Coordinated accommodations and welfare support, ensuring a positive work environment for foreign staff.🔹Resolved operational issues and addressed salary discrepancies, minimizing disruptions.🔹Maintained consistent communication with clients, ensuring their needs were met effectively. -
Hr & Administration CoordinatorValser Group Jan 2023 - Jan 2024Putrajaya, Selangor, Malaysia🔹Led the recruitment process, including resume screening, interviewing, and candidate selection.🔹Conducted ISO 9001:2015 internal audits, ensuring strict compliance with quality standards.🔹Organized staff logistics, including travel, training, and certification renewals, ensuring operational readiness.🔹Developed and implemented training programs to enhance employee skills and compliance.🔹Managed employee records, ensuring accurate documentation and regulatory adherence. -
Tearista/BaristaTealive Jan 2023 - Jan 2024Putrajaya, Putrajaya Federal Territory, Malaysia🔹Brewed a variety of tea and coffee beverages, consistently delivering high-quality drinks.🔹Operated Point of Sale (POS) systems efficiently, handling cash transactions with accuracy.🔹Engaged with customers warmly, offering personalized drink recommendations to enhance their experience.🔹Managed daily customer rushes, maintaining composure and ensuring prompt service.🔹Maintained cleanliness and organization of the work area, ensuring a pleasant environment. -
Telemarketing ExecutiveUts Marketing Solutions Oct 2022 - Jan 2023Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia🔹Conducted outbound calls to promote and sell insurance products, consistently meeting sales targets.🔹Utilized CRM software to manage client information and track sales activities.🔹Provided detailed product information and addressed customer inquiries, leading to successful sales closures.🔹Maintained professionalism and courtesy in all customer interactions, fostering positive relationships.🔹Collaborated with the sales team to refine strategies and improve overall performance. -
Human Resource & AdministrationInternational Youth Centre (Iyc) Feb 2022 - Apr 2022Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia🔹Supported HR tasks by updating employee records and organizing essential documents.🔹Managed filing systems and documentation, ensuring efficient access and organization.🔹Provided front-desk support, greeting visitors and handling inquiries professionally.🔹Assisted in preparing reports for annual programs, ensuring timely and accurate submissions.🔹Contributed to payroll processing by calculating deductions and ensuring compliance with financial protocols. -
Sales PromoterParkson Group Jan 2016 - Jan 2017Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia🔹Designed and set up attractive product displays to increase customer engagement and drive sales.🔹Developed strong customer relationships through personalized service, resulting in repeat business.🔹Assisted customers in selecting products that met their needs, enhancing their shopping experience.🔹Maintained a clean and organized sales area, contributing to a positive shopping environment.🔹Worked closely with the sales team to achieve and exceed sales goals.
Anis Syahirah Anuwar Education Details
Frequently Asked Questions about Anis Syahirah Anuwar
What company does Anis Syahirah Anuwar work for?
Anis Syahirah Anuwar works for Mee Kicap Ipoh
What is Anis Syahirah Anuwar's role at the current company?
Anis Syahirah Anuwar's current role is Marketing Executive l Operations & HR Specialist | ISO 9001:2015 Internal Auditor | Recruitment & Training Expert | Driving Operational Excellences.
What schools did Anis Syahirah Anuwar attend?
Anis Syahirah Anuwar attended Universiti Teknologi Mara, Universiti Teknologi Mara.
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