Anita Kasprzyk Email & Phone Number

Warsaw, PL

Warszawa, Woj. Mazowieckie, Polska

-owning of part of the Q-Commerce Darkstores P&L - managing the Q-commerce darkstore network- buildingd the local teams in new opening cities- developing darkstore business model with a 360º mindset-working with a cross-functional team (operations, marketing, finance, procurement…) to achieve quick and flawless execution- leading project implementation.

Responsible for a central area in Poland - 8 cities (with the main city - Łódź)- owning a region P&L and operational KPIs- leading a team of Account Managers, Sales Executives, and Operation Specialists- defining strategies for growing specific cities and owning its implementation- identifying and signing top local partnerships, building relationships with.

Warszawa, Woj. Mazowieckie, Polska

Managing Account Managers Team of 6 high-performing people responsible for accounts in Poland.- Training and motivating the Account Management team.- Assuring team establishes excellent relationships with Glovo’s partners through consistent and proactive communication, identifying their needs, and building engagement (Partner’s meetings and business.

Warszawa, woj. Mazowieckie, Polska

- Managing a commercial team of 5 people Manage performance and outcome of individual team members (schedule individual meetings, provide motivational and developmental feedback, hold performance/appraisal conversations). Define, steer, achieve operational/commercial performance goals of the team. Facilitate each team member’s development Providing team.

Kraków, woj. Małopolskie, Polska

As an Account Manager I'm responsible for Krakow city and accomodations located there. I'm helping them with their sales on daily basis. Also my resposibilities are:- Support Booking.com BV’s – strategy for hotel availability and supply within region (Krakow city)- Promote the Booking.com BV brand name and its online reservation services to hotels, also by.

Kraków, woj. Małopolskie, Polska

• Day-to-day pro-active communication with partners in the region by telephone, by internal messaging and in person to assist with the development of Partners business
• Building productive relationships with Partners to ensure that they offer the best availability and rate structure
• Identify commercial opportunities for partners that will help improve business by using company internal tool of priority setting
• First point of contact for key local accommodation Partners, answering questions and queries, taking action as needed
• Advise accommodation partners regarding their (potential) webpages on the Booking.com website and how they can amend data with respect to supply, availability, specials, promotions
• Liaison person for properties to contact when they have commercial questions by phone or online communication

Kraków, woj. Małopolskie, Polska

• I was responsible for a team of receptions and housekeeping staff (6 persons)My responsibilities was:
• Coordination of reception work - receptionist management, evaluation reception work, motivating the reception to increase the effects of work, scheduling, recruiting new employees
• Providing hostel guests service
• Managing bookings (system, email, telephone)
• Preparation of accommodation offers -both for individual guests and Groups,
• Administering reservations, ensuring their correctness in the system

Magister, Zarządzanie W Turystyce, Bardzo Dobry

Licencjat, Stosunki Międzynarodowe, Dobry +