Department Manager
CurrentPersonal lines team lead for The Dillon AgencyDeftly manages over 3,000 policies for over 1,000 clients, including white-label accountsEffectively interfaces with customers and clients, underwriters, claims adjusters, and brokers dailyProject manager, problem solver, and lead personal lines customer service representativeStricly maintains and follows state and federal regulations in regards to sensitive materials and dataPerforms report generation for DMV records and loss runs