Anita Channell Reid Email & Phone Number

Prattville, AL, US

Montgomery, Alabama, United States

Mobile, Alabama Area

Mobile, AL

• Successfully led a cross-functional team assembled to design, document, and implement new customer installation process and procedures resulting reduced installation time, increased revenue, and improved customer.
• Created order tracking process and database to provide Service Delivery Director and Chief Financial Officer the information required to manage sales backlog and project revenue, costs, and cash flow for new customers.
• Collaborated with Sales Management to improve sales order paperwork and process to improve first bill accuracy and customer satisfaction during and post installation.
• Led cross-functional team to implement standard operating procedure and timelines for post installation change orders to improve customer satisfaction and ensure billing accuracy.
• Implemented equipment sales process improvements to ensure customers approved quotes before technicians delivered the equipment improving collections on equipment invoices. Tracked all quotes through to invoicing to.
• Maintain properly updated contract and project status while providing accurate billing data, driving resolution of queries to sales orders utilizing AS400, Microsoft Excel and ManageMore systems.

• Successfully managed production team in the start-to-finish process of all Integrity Music releases (CDs, DVDs and Resource products) for over 100 releases per year, with up to 75,000 manufactured units of CDs and DVDs.
• Communicated with appropriate departments to ensure the timely completion of all tasks necessary to meet key deadlines. Interfaced with A&R/Artist Development, Music Producers and Artists to procure white sheet.
• Chaired weekly Production meeting with representatives from sales, marketing and operations staff to communicate project status updates and resolve key issues. Monitored and maintained company production schedule.
• Worked with music producers to ensure the timely and accurate distribution of production fund utilizing SAP business system, monitoring costs to ensure budgets were not exceeded. Upon completion of recording, ensured.
• Executed all AFM (American Federation of Musicians) union paperwork ensuring all requirements were met prior to production recordings. Became company expert on AFM guidelines.
• Worked with Business Affairs to ensure all guest artists are cleared prior to recording. Secured paperwork as needed.

Mobile, AL

• “I feel that Anita offered great organizational skills, possessing superb marketing skills. Perhaps the quality she demonstrated most was her dependability. She was instrumental in helping me rebuild my office after a.
• Successfully executed front office duties by coordinating patient check-ins with orthodontic assistants. Ensured smooth flow of approximately 70-80 patients per day. Assumed Office Manager Position in March 2006..
• Worked with OSHA Coordinator to ensure safe working practices in office. Scheduled required OSHA training with third party consultant for mandatory training requirements.
• Worked with the Levin Group marketing firm as Public Relations representative. Duties included regular visits to dental offices, coordinating lunches for doctors, tracking results through multiple spreadsheets, and.
• Supported all computer and network equipment for the establishment.
• Worked with accounting firm to process bi-weekly payroll, 401K allocations, and new personnel paperwork.

Mobile, AL

• Maintained successful customer relationships while promoting company services such as computer hardware and support division, marketing materials through print and media, etc.
• Performed Public Relations responsibilities for all three locations in Mobile, Pensacola and Panama City, FL.
• Coordinated efforts at all trade shows, marketing products of the company in all three locations.

Mobile, AL

• Hired for newly created Implementation Specialist position to develop implementation and service delivery best practices which included: developing Implementation templates, documentation, and process flow with each.
• Managed and distributed implementation timelines for installation and training. Coordinated conference calls between school and STI departments to discussion implementation.
• Provided Executive Management with weekly customer implementation status updates and escalated issues effectively and efficiently for appropriate resolution.
• Managed an implementation survey for each customer, maintained company data conversion calendar ensuring on-time delivery.
• Created/edited sales quotes for sales representatives that were out of the office or otherwise detained.
• Worked with senior administrator compiling detail information to submit (RFP) bids to potential school administrations’ customers.

Meridian, MS

• Served as project leader developing work plans, resources requirements, timetables, and administrative reporting for implementation of computer systems.
• Provided analysis, design, implementation and maintenance of 7 Access databases, including developing and maintaining a positive relationship with user departments.
• Assisted CIO with coordinating HIPAA efforts throughout health system. Member of the Security and Privacy committees. Attended the National HIMSS 2001 conference.
• Developed and executed all Microsoft training initiatives. Reviewed use of software with users. Evaluated competency. MOUS (Microsoft Office User Specialist). Provided Microsoft application support to over 200 users.
• Successfully coordinated Year 2000 efforts throughout hospital medical system gathering and managing of vendor letters, including testing over 600 computers.
• Provided Windows 95, NT & 2000 workstation support for over 675 computers; provided support for NT, 2000 server administration. Configured new computers utilizing TCP-IP protocol on Windows 95, NT 4.0 and 2000.

Meridian, MS

• Planned, implemented and organized hospital-sponsored events.
• Designed publication ads for hospital and clinics.
• Modified and implemented hospital patient satisfaction tracking system for quality management purposes.

Education record

Bba, Computer Information Systems

Activities and Societies: President's Scholar, Dean's Scholar, Alpha Eta Rho, Eta Mu Sigma, Alpha Eta Sigma, Tri-Delta Sorority,Additional.