Anita Creyghton-Ariëns Email & Phone Number

Amsterdam Zuidoost, Noord-Holland, Nederland

Ensure the deployment of a permanent control and operational risk management system in accordance with regulations and with the directives of Crédit Agricole Group.

Amsterdam En Omgeving

In October 2019 KAS BANK became part of CACEIS (Credit Agricole).

Amsterdam En Omgeving, Nederland

Unit leader of 9 Service managers of the Settlements en Clearing team and 4 service managers of the Payments team; coach and continuous improvement of client services. Advising and supporting the management regarding vision and strategy, reorganisations, improving business operations, operational management and processes.

Amsterdam

Initiating, supervising and realising change management inititiatives in all parts of the bank, and if necessary interim management of teams. Achieving this by means of coaching and training of management and employees on (managing) Improvement projects, developing methodologies to implement operational management, effectiveness and continuous improvement and by advising management on tackling improvement pathways.

Amsterdam

Member of the central Customer Excellence team, providing internal consultancy at various departments within ABN AMRO. Coördination of Lean Methodology and Continuous Improvement methods within ABN Amro. Change management projects for 22 teams, based on Lean Manufacturing (Lean Office), Six Sigma and “System thinking” principles. Purpose of these projects is to improve end-to-end processes from a customer's point of view and to create a culture of continuous improvement, together with employees and management of the department. We achieve this by coaching, training (Lean methodology) and applying problem solving techniques. We work on different axes, which are Organisation & Skills, Operating System, Performance Management and Mindset & Behaviour.

Utrecht

Managing a team of 4-6 Lean Solutions Officers in order to achieve a culture of continous improvement at departments by methods like Lean Manufacturing, Six Sigma and Vanguard ‘System thinking’ principes, Problem solving and coaching. Redesigning processes at departments, for instance at Credits advice, Mortgage servicing, Datacenter, Brokerage Custody & Clearing Customer Support.

Utrecht/Brussel

Strategic project to make an inventory of Fortis Operations worldwide (banking and insurance), develop a governance model and find synergies.

Utrecht/Brussel

Develop and set up a world-wide and cross-business department for international assignments within Fortis; centralize knowledge, support and services; stimulate mobility by developing a centralised / harmonized policy; organize processes and compliance.

Utrecht

Fortis Insurance International - Liaison between UK insurance companies and Fortis; assisting the Aerea General Manager in strategy and control and at several Acquisition files (M&A) in several countries. Backup for Asian Fortis companies. Co-ordination resulting in exchanging knowledge/networks/virtual communities within Fortis Insurance and Bank.

Utrecht

Develop and set up department to keep Insurance knowledge and support available within a Market oriented organisation; Responsibilities of the new department (12 specialists): product development and support, training, management information and quality management

Utrecht

Head of Liability claims department (about 30 persons, Personal and Commercial lines)

Master, Law

Activities and Societies: Questor of sorority Carolus Magnus, Praeses fraternity Euterpe, member jaarclub PugnantesMain subjects.

Professional Scrum Master (Psm) 1, Certificate

Personal Strength And Effectivity

15 days enhancement personal effectiveness and communication strength, based on NLP, trainer: Anatol Kuschpeta

Acreditation, Lean, 1 A, B, C

Customer Excellence Certificates ABN AMRO: passed the exams of 'shield 1, 2 and 3'.

Lean Six Sigma Black Belt

Black Belt course & exam

Hbo, Leergang Bedrijfskunde (Science)

Leergang van de Kamers van Koophandel - passed exams on HBO level