Director It Training
CurrentIT Training LeaderManage and coordinate IT training efforts and processes for NBA, WNBA, G League, and BAL as well as League related training for all teams. - Drive user engagement in all new technology platforms- Manage creation of training videos for online training- Manage creation of user guides and documentation - Assist other departments with technology campaigns- Coordinate departmental IT Training initiatives- Create IT Bits & Bytes Email monthly newsletter which is distributed to the company domestically and globally. - Work closely with the Desktop group to market Tech Bars and Tech Tables- Coordinate policy management. - Served on the Internal Marketing & Communications Advisory Group which reviews communications going to the company. - Served on the Diversity in the Workplace Advisory Group creating policies for flex time, telecommuting and other related polices. - Managed IT Liaisons group Previous positions at the NBA included:- IT Training Sr. Manager- IT Training Manager- IT Customer Service Helpdesk Manager - IT Customer Servcie Project Leader- IT Customer Service Helpdesk Coordinator/Analyst- Receptionist
