Maintaining calendars, scheduling meetings for 4 Partners, two of whom are National and Global Leaders within their areas of expertise or Line of Service. Arranging travel and reconciliation of expense reports. Email management and proactive action to requests for time. Updating client relationship information in applicable firm systems. Commit to Digital upskilling and ongoing training. Member of the Admin Academy providing information for training purposes in day to day programs used firmwide. Assisted with onboarding training when called upon. Contribute to my team and provide back up support as assigned.

Successfully led a virtual team of 15 administrative assistants. Conducted monthly coaching sessions with AAs, and followed up with their stakeholders to ensure optimal support. Assisted with hiring of new incumbents and facilitated training during the onboarding process.

Working virtually to effectively support Partners across multiple Lines of Service.

Facilities/Office Mgmt•Implemented facility site search, lease negotiation, supervision & implementation of the design & construction process of 8,000 sf. Ensured optimization of space requirements through headcount & space analysis. •In 2005 completed a facility refresh, completed on schedule & under budget.•Worked with City inspectors, HVAC, Electrical & IT to ensure the integrity of the project.•Developed policies & procedures for office activities, such as database management, maintenance of office equipment & procurement of supplies & services. Finance/Sales Ops•Responsible for all activities in the A/P function. •Provided all pertinent data for reporting purposes (Marketing Development Funds, OPS Budgets & Expense tracking)•Responsible for all payroll functions.•Responsible for maintaining accurate records for ESPP deductions & Group RSP remittances.•Responsible for providing Sell-Thru data reports to WW sales operations lead for forecasting & trending purposes, as well as to corporate finance/HR for the purposes of calculating commissions.•Monitored & suggested controls to maintain budgets & avoid overruns. HR•Provides support in functional areas including personnel records & benefits administration. Included annual review of benefits provider services & fees to ensure we remain cost effective•Ensures compliance with current local employment standards relative to employee/employer relationshipsIT •Resolves initial software related problems for local staff•Arranged for service & repair of all systems, telecommunications & security equipment•Liaises with corporate IT to ensure integrity of LAN, employee equipment & security monitoring equipmentCustomer Service •Fulfilled customer requests. This included handling customer escalations with courtesy & discretion with a goal to providing a satisfactory resolution for the customer while maintaining the interests of the corporation

• Managed the day-to-day activities of a senior executive office. Included coordinating and maintaining an extensive Executive schedule, travel, committee meetings, preparation and distribution of agendas and minutes in a timely manner.• Coordinated the planning and implementation of special events, conferences and meetings, including preparation of presentation material and development of promotional packages.• Recruited, trained, and supervised administrative team.

Executive Assistant to the President• Managed the day-to-day activities of a senior executive office. Included co-ordinating and maintaining an extensive Executive schedule, travel, committee meetings, preparation and distribution of agendas and minutes in a timely manner.• Coordinated the planning and implementation of special events, conferences and meetings, including preparation of presentation material and development of promotional packages.Sr. Coordinator, Corporate Real Estate • Governance of the North American lease portfolio, consisting of 120 properties. Included the processing of real estate contracts and monthly lease payments as well as related pass-through costs.Project Manager, Human Resources• Provided support in Compensation & Benefits.• Researched potential HRIS reporting systems• Conducted preliminary audit of contractor vs. employee exposure under CCRA rules.