Anita Tran Email & Phone Number

Eden Prairie, MN

• Answering incoming customer calls on a dedicated phone extension
• Utilizing Dispute Management tool to create, track, and report on disputes impacting Tennant business
• Ownership of invoice disputes through resolution
• Cross-functional team work to resolve invoice disputes
• Identify root cause to issues and concerns and work with internal stakeholders to improve
• Collaborate with team members in and outside of Customer Service on process improvement or new processes

Eden Prairie, Minnesota, United States

• Receive and enter parts orders and service notifications into SAP software
• Troubleshoot technical issues with customer portal
• Submit invoice onto customer portal for payment
• Work closely with other business units to ensure timely delivery of goods, receipt of service and processing of invoices

New York, New York (Remote)

Greater Minneapolis-St. Paul Area

Greater Minneapolis-St. Paul Area

Assist the offices of Student Services by providing general assistance to students and staff by phone and in person with enrollment information, directions, and referrals on campus.

Bloomington, MN

Guide and assist customers on the sales floors, fitting rooms, and cash registers. Maintaining cash handling and till balancing, providing excellent customer service, and performing various tasks simultaneously.

Bloomington, MN

Focused on enhancing the shopping experience for customers. Also provided excellent customer service and assist customers regarding garments and sizes as well as maximizing selling opportunities and persuading customers to sign up for Old Navy credit cards.

Associate Of Applied Science, Graphic Design: Print Media

Certificate, Graphic Design: Web And Interactive Media