Anita Jerrell Email & Phone Number

• Ensured Production and Test environments are up and functioning properly to meet customer Service Level Agreements (SLAs).
• Performed corrective actions and provided Root Cause analysis for system disruptions.
• Proactively managed changes in project scope, identify potential crises, and devise contingency plans.
• Led the efforts for various Medicare MAC transition projects which were implemented in budget, deadlines and quality goals.
• Managed file transfer projects and… Show more
• Managed file transfer projects and worked as a subject matter expert for the Connect Direct.

• Reviewed transition activities, job control language (JCL), schedules, file setup, and cycle issues.
• Performed connectivity testing using Connect: Direct (NDM) with IBM for each test phase of the transitions.
• Created and tested all JCL used for transferring and receiving interface files.
• Analyzed new/revised processes/change requests from the maintainer and provided review to technical team.
• Ensured Production and Test environments are up and functioning properly… Show more
• Ensured Production and Test environments are up and functioning properly. Performed corrective actions whenever possible to fix applications that ended abnormally. Show less

HIGLAS Technical Lead on 6 Medicare Part A/B transition projects and secondary on 7. Performed connectivity testing using Connect: Direct (NDM) with IBM for each test phase of the transitions. Created and tested all JCL used for transferring and receiving the Medicare Part A/B interface files. Provided regular project status reports to customers and.

Worked with the EDI team in testing, setup, and implementation of merging MBNA and Bank of America file transfer systems. Managed the interface database tracking the interfaces between applications and/or outside vendors which resulted in a successful implementation. Provided analysis and resolution of system, and application issues for projects. Met with.

Established and communicated expected standards of performance, coached and provided ongoing feedback, resulting in a cohesive department that delivered service effectivelyResponsibilities included interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing.

Managed all development, testing, setup, implementation, and maintaining electronic commerce capabilities for customers and trading partners.Demonstrated ability to quickly build genuine rapport and solve problems which resulted in a very successful customer/vendor relationship.Managed the day-to-day processing, technical support, and troubleshooting of.