I’m a dynamic, self-motivated Systems Administrator with over 2.5 years of providing exceptional technical and customer support in a corporate environment. Throughout my career, I’ve acquired and honed outstanding skills in project management, network design and installation, cybersecurity, troubleshooting, training, and end-user support and have hands-on experience with VMWare, Microsoft Windows / Server, cloud computing (Microsoft 365 / Azure and AWS). I maintain a proven track record of analyzing complex situations and facilitating prompt resolutions, significantly increasing system performance and reliability. I’ve earned respect as a diligent, analytical leader and collaborator who supports clients and team members in successfully realizing objectives through a people-focused approach. As an out-of-the-box thinker, I remain committed to making continuous improvements in planning, process, communication, and customer satisfaction to enable sustainable, long-term growth.In addition to my professional experience, I have exemplary educational qualifications, including a Bachelor's degree in Network Operations and Security from Western Governors University, combined with multiple industry-related certifications from AWS, Microsoft, PMI, CompTIA and Cisco. HIGHLIGHTS:* Administration, troubleshooting, and maintenance of a corporate Microsoft Windows network encompassing over 55+ sites across the Eastern and Midwest regions of the United States.* Maintained corporate AWS cloud infrastructure, including EC2, S3, AWS Storage Gateways and AWS/Corporate hybrid network.* Provided Tier 2 technical support and training to IT Help Desk staff in both a medical and corporate environment.* Skilled in creating corporate documents and detailed technical documentation for customized network systems.* Completed computer and network repair / maintenance for residential and business customers under minimal supervision.* Lead multiple system, network, and cloud implementation projects, ensuring project goals were met on time and within budget.