Anita Monson Email and Phone Number
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Customer Experience Professional with a strong customer service background built on troubleshooting, problem-solving and communication skills. Three years of experience in customer relations. Strong high-volume call center experience. CCENT and CCNA certification completed 2016.
Formativ Health
View- Website:
- formativhealth.com
- Employees:
- 139
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Patient Access RepresentativeFormativ Health Jan 2018 - PresentJacksonville, Florida Area• Assists individuals in making appointments for various services.• Identifies specific patient needs to determine appropriate appointment type, location and urgency. • Verifies insurance coverage and other related data with third party carriers for scheduled appointments/procedures.• Communicates clear instructions and education related to scheduled services.Handle inbound and outbound calls for Health Care Facilities supported by Formativ Health. Assist individuals requesting information regarding patient services and programs.
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Customer Experience RepresentativeComcast Jul 2016 - Jan 2018Tinley Park, IlResponsible for accurately and confidently handling customer inquiries.Promotes Comcast products and services and makes recommendations thatmeet customer needs. Relates well to the customer, demonstratesfavorable image of the Organization through effective use of soft skills(including active listening and problem solving skills), professionalcommunications and internal/external customer interactions. Exercisessound judgment within the scope of their empowerment, and acts in thebest interest of both the customer and company. -
Health Plan AdviserGlobal Employment Solutions Sep 2015 - Jul 2016• Responsible for guiding hundreds of prospective and present Blue Cross Blue Shield of Michigan members through the process of selecting the right health insurance plan• Completed tax subsidy online application, on behalf of members, which allowed many members the ability to afford healthcare• Provided an excellent customer service experience while complying with Federal and State legal requirements and standards. High volume Call Center environment -
Customer SupportAppleone Employment Services Jan 2015 - Sep 2015• Responsible for guiding hundreds of prospective and present Blue Cross Blue Shield of Michigan members through the process of selecting the right health insurance plan• Completed tax subsidy online application, on behalf of members, which allowed many members the ability to afford healthcare• Provided an excellent customer service experience while complying with Federal and State legal requirements and standards. High volume Call Center environment -
Medical SpecialistUs Army 1984 - 1987Honorable Discharge
Anita Monson Skills
Anita Monson Education Details
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It Career Lab - National AbleCcent, Ccna, Network Infrastructure -
Christian Studies
Frequently Asked Questions about Anita Monson
What company does Anita Monson work for?
Anita Monson works for Formativ Health
What is Anita Monson's role at the current company?
Anita Monson's current role is Patient Access Representative with a strong background in medical insurance..
What is Anita Monson's email address?
Anita Monson's email address is mo****@****bal.net
What is Anita Monson's direct phone number?
Anita Monson's direct phone number is +170854*****
What schools did Anita Monson attend?
Anita Monson attended It Career Lab - National Able, Trinity International University.
What are some of Anita Monson's interests?
Anita Monson has interest in Listen To Great Music And To Read, Kids, Cooking, Exercise, Medicine, Traveling, Home Improvement, Education, Diet, Reading.
What skills is Anita Monson known for?
Anita Monson has skills like Customer Service, Training, Esl, Literacy, Community Outreach, Nonprofits, Startup Development, Cisco Technologies, Networking, Management.
Who are Anita Monson's colleagues?
Anita Monson's colleagues are Kimberly Thomas, Jereme Payne, Julianne Heinemann, Kristen Haffner, Nancy Serrano, Elena Levey, Rose Warren.
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