Managing changes for a customer within the Public segment including:- Daily Operation- Project management- Change and Task management- Process optimization- Reporting internally and externally- CAB meetings- Board meetings with team departement- Change optimization- Work in a more uniform way- Supporting colleagues in regards to Change Management- Mentoring- Training and knowledge sharing of customers to new/existing change managers- Multiskilling - subsititute/Handling Changes on a Finance Customer

Managing changes for a customer within the Public segment including:- Daily Operation- Project management- Change and Task management- Process optimization- Reporting internally and externally- CAB meetings- Board meetings with team departement- Change optimization- Work in a more uniform way- Supporting colleagues in regards to Change Management- Mentoring- Training and knowledge sharing of customers to new/existing change managers

Managing multiple customers in the Finance segment including:- Transition - Onboarding the customer E-nettet- Project management- Daily Operation- Process optimization- Supporting colleagues in regards to Change Management- Reporting internally and externally- Training and knowledge sharing of customers to new/existing change managers- Interfacing with several customersOperational Excellence - Analyzing and understanding contracts and KPI's- Working closely with the change and delivery managers- Data automation - Reporting to the Operational Excellence team weekly

Customer NetworkMPLS- Handling MPLS tasks for Novo Nordisk- Interfacing with Novo Nordisk worldwide- Interfacing with Verizon Business- Reporting weekly to Novo Nordisk, Verizon Business and NNIT on MPLS task progress- Reporting monthly to Novo Nordisk and NNIT on MPLS Network operation (availabilty)- Monthly Service meeting with Verizon BusinessHardware- Handling hardware orders for Novo Nordisk (Cisco Hardware)Sourcing- Weekly meeting with the chinese Network department to ensure progress on daily operational tasks and MPLS orders- Operation Center implementationDispatch (substitute)- Dispatching network related incidents, problems and changes for all NNIT customers

Coordinting the tasks involved in packaging medicin for a Clinical Trial- Work out process diagram for the entire production- Work out material lists- Illustrate packaging layouts- Work out and get documentation approved - Interfacing and coordination with the Clinical Trial Supply dept., Quality dept. and Clinical Supply Packaging operatorsLean coach- Certified Lundbeck Lean coach- Workshop facilitator within own department- Process optimization

- Registration of data in HP Carepack's system- Link hardware and service

- Purchasing Cisco hardware- Optimizing customer service- Interfacing with Cisco - Interfacing with Customer Consultants