Anita Singh Email & Phone Number

Utrecht, Netherlands

Eindhoven Area, Netherlands

• Working as a functional consultant who takes care of the Magento2 and Odoo environments. My role is to have full knowledge on the system and to help users with all system related queries and configurations.• I work on the configuration and incident management within the scrum team.• Working on Amazon web services being application manager of the environment.• Working and knowledgeable Marketing tools like Channable, Google Analytics & Bronto• Single point of contact for the payment method configuration and setup for Adyen, PayPal and POS.• Worked on setup of Zendesk tool to provide customers with knowledge base and excellent online support system.• Involved in setting up multi employee and multiple warehouses for Installations system.• Actively listened to customers, handled concerns quickly and escalated major issues when required.• Prepared a variety of different written communications, reports and documents to ensure smooth operations.• Accurate vendor management of all ICT DevOps related vendors .• Taking part in all the Scrum ceremonies and working with Jira, Teams, Office 365, SharePoint, and New Relic.• Participated in on-site requirements gathering sessions.• Analyzed and mapped data and wrote SQL scripts to extract data from SQL databases.• Collaborated with developers, analysts, and project managers to expedite incident resolutions.• Responsible for giving the demo to the stakeholders for all the new functionalities developed within the sprint.

Bangalore

• Involved in working with interface, integration, and Extension team.• Involved in Requirement gathering for the new functionality.• Preparation of Code Review, Test plans documents & technical documents from functional documents.• Working with Functional team to analyse and doing functional setup required for Project Billing Extension to fulfill client requirement.• Involved in creating Project templates, Event Types, billing extensions and task overloading from Oracle Application.• Customizing the Code as per business requirements.• Preparing test script and installation script.• Ensure adherence to standards during construction.• Customization on Oracle reports for Purchasing and HR modules.• Worked on upgrade of Auxiliary Report from 11i to R12.2.3.• Worked on Upgrade of queries of Customer, SLA and Purchasing from 11i to R12.2.3.• Involved in Incident management.

Pune Area, India

• Involved in support of the Oracle EBS financial applications PO, AP, AR, GL, INV and Oracle HRMS modules.• Development of adhoc PL/SQL procedures and functions for E-Business Application.• Tracking, analysing, and resolving technical and functional incidents raised in remedy.• Manage code changes and bug fixing.• Troubleshoot Oracle ERP issues, experience in working with Oracle Support (Metalink).• Managing Production Changes through change request management application.• Guided and mentored team from a technical perspective to ensure delivery of the components or the defects.

Pune

• Converted Oracle Reports from 6i to 10g to make it compatible with Oracle Application R12. Reports are mostly involved with AR, AP, and PO.• Involved in setup of Payroll Elements required for Payroll Processing.• Involved with functional team to setup Payroll and Run for the functional testing.• As a Technical Developer and part of the customization team I have been involved in following RICE objects: a) AP Invoice holds Workflow Customization. b) Class Attendance reminder Notification Workflow. c) Payroll Run Result Listing Report (e-text format) d) Customization of PO Self Billing and CIS Exception Reports.• My Role is to understand the client's current functionality and to do the code upgrade from 11.5.10.2 to R12.1.3• Involved in analysis of Objects and setup required for Panaya (Upgrade tool).

Hsc, Science

Activities and Societies: SPORTS TEAM,NCC TEAM

Ssc, Ssc

Activities and Societies: SPORTS TEAM,PAINTING