Working at the intersection of software and business, I speak both tech and exec. With 10+ years of experience in customer success roles, I know how to drive results through building relationships and manage projects from concept to completion. Whether supporting technology that matters or doing what's needed to bring organizations to the next level of operational, programmatic, or financial maturity, I bridge people and causes with resources and solutions. As a first-generation college graduate and AmeriCorps alum, I'm resourceful and comfortable with doing more with less, work against the odds, and hold steady in the midst of uncertainty. While I value doing things right, I value doing the right thing even more. I stay humble, not small.I've competed in 100+ hackathons, coding, prototyping, and pitching in the role of project manager and/or tech lead. One thing to know about me is that I hate running, but I do it anyway — I even ran in 2018 Boston Marathon's freezing rain.Feel free to reach out if you want to chat about the future of work and creating solutions to bridge the opportunity gap in tech, advance equity and diversity in the innovation economy, and promote economic mobility.Skilled at: Project Planning & Execution, Customer Relationship Management (CRM), Stakeholder Management, Process Improvement, Technical Writing and Documentation, Troubleshooting, Issue Resolution, Technical Support, Customer Training, New Hire Training, Event Planning.