• Assigned to many web applications under Health spring account for different health insurance plans that were intended to audit Medicaid case management for various service areas in Texas market.• Conducted detailed and comprehensive business analysis by working with end users and other stakeholders to identify system, operational requirements and proposed enhancements.• Analyzed and discussed business and functional requirements for application under construction with new fields, enhancements and modifications made.• Conducted Gap Analysis on AS-IS and TO-BE business processes and technology; identified potential pitfalls, risks, and issues.