Anitta Sunny is a Customer Service Specialist at TD.
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Customer Service SpecialistTdLondon, On, Ca -
Data AnalystBoson Info Tech Nov 2023 - PresentKerala, India*Gather and preprocess data from various sources to ensure accuracy and consistency.*Handle missing data, outliers, and other data anomalies to prepare datasets for analysis.*Use statistical techniques to analyze data and generate actionable insights.*Gather and preprocess data from diverse sources to ensure accuracy and consistency.*Conduct statistical analysis to identify trends, patterns, and actionable insights.*Develop and maintain dashboards and reports using data visualization tools.*Monitor software performance and provide data-driven recommendations for optimization.*Implement data governance frameworks to enhance data quality and accessibility. -
Easy Line AnalystTd Dec 2023 - Nov 2024London, Ontario, Canada• Handling customer inquiries, requests, and complaints via phone or other communication channels.• Providing information about various banking products and services.• Assisting customers with basic banking transactions, such as fund transfers, account inquiries, and bill payments.• Staying updated on the bank's products and services to effectively assist customers and provide accurate information.• Adhering to bank policies and procedures to ensure compliance with regulatory requirements.• Following security protocols to protect customer information and prevent fraud.• Identifying opportunities to cross-sell or promote additional bank products and services based on the customer's needs.• Maintaining accurate and detailed records of customer interactions and transactions.• Keeping up with changes in banking regulations, policies, and procedures through training and professional development. -
Purchasing AnalystMachbee Innovations Jun 2020 - Aug 2023Bengaluru, Karnataka, India.Develop and maintain strong relationships with suppliers, negotiating terms, and ensuring timely delivery of automotive parts and components..Analyze pricing trends, conduct cost-benefit analyses, and identify opportunities for cost savings through strategic sourcing and vendor selection..Monitor inventory levels to prevent shortages and excess stock, optimizing inventory turnover and ensuring availability of parts for production and aftermarket needs..Collaborate with quality control teams to ensure purchased parts meet required specifications and standards, conducting supplier audits and implementing corrective actions as needed..Stay informed about market trends, supplier capabilities, and technological advancements in automotive components, providing insights and recommendations to support strategic decision-making. -
Store ManagerPizza Pizza Limited Dec 2021 - Dec 2022London, Ontario, Canada• Managed store operations, customer service, and assigning duties and responsibilities to the team members.• Improved customer service by implementing improved delivery system for delivery pizza in a shorter time.• Implemented better inventory controls for optimizing the wastage of ingredients and reducing the cost by 7% on the budget.• Analyzed sales data and trends resulting in increase of sales by 17% monthly.• Co-ordinated with suppliers, and negotiate contracts, and manage purchase orders to secure competitive pricing and timely deliveries.• Maintain ingredient quality through supplier relationships, uphold strict standards, and co-ordinate with internal teams. -
Shop ManagerBabus Mart Nov 2021 - Jun 2022London, Ontario, Canada• Managed store, assigning duties to the team giving best customer service to the customers.• Processed purchase order and maintaining stock in the store and finding new suppliers for ordering products.• Manage supplier relationships, negotiating terms, contracts, andmonitoring performance.• Handled shipments and coordinated with logistics for keeping a regular for getting products delivered in time.• Enhanced supply chain efficiency by streamlining processes, addressing bottlenecks, and proactively managing risks.• Improved customer service by implementing a feedback system from customers and attaining ideas for the developing customer relation.
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Ncc Cadet (Poc)National Cadet Corps Jun 2015 - Jun 2018India
Anitta Sunny Education Details
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Logistics, Materials, And Supply Chain Management -
Business Analysis -
Biostatistics
Frequently Asked Questions about Anitta Sunny
What company does Anitta Sunny work for?
Anitta Sunny works for Td
What is Anitta Sunny's role at the current company?
Anitta Sunny's current role is Customer Service Specialist.
What schools did Anitta Sunny attend?
Anitta Sunny attended Fanshawe College, Fanshawe College, Sdnb Vaishnav College, Chennai, St. Joseph's College (Autonomous) Devagiri, Calicut.
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Anitta Sunny
Audit Professional | Specializing In Comprehensive Audit Solutions For Corporates & Financial Institutions | Ai-Driven InsightsThrissur -
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