Key-Account Management, Project Management, Customer Care, Contract Management, Dealing with QM-relevant requirements from a Sales perspective, Production Planning and Priorization

Sales Activities such as Customer Care, Key Account Management, Project Management, Issuance of QuotationsManagement of the Shipping Department with 13 employees, Organization and Coordination of Shipping and Order Processing, Export Management, Personnel Planning, Staffing, Review of Contracts such as Supply Agreements & Quality Agreements, Prioritization of Productions and Release Procedures in accordance with QC, QA, Sales and Production DepartmentsMonitoring and Implementation of QM-relevant requirements:• Maintenance of GMP-relevant documents• Creation / revision of SOPs• Examination of SOPs from other departments• Processing of complaints, deviations, change control requests• Implementation of defined measures• Implementation of Trainings also on QM-relevant topics

Management of the Shipping Department with 13 employees, Organization and Coordination of Shipping and Order Processing, Export Management, Personnel Planning, Staffing, Review of Contracts such as Supply Agreements & Quality Agreements, Project Panagement, Prioritization of Productions and Release Procedures in accordance with QC, QA, Sales and Production Departments, Monitoring and Implementation of QM-relevant requirements:• Maintenance of GMP-relevant documents• Creation / revision of SOPs• Examination of SOPs from other departments• Processing of complaints, deviations, change control requests• Implementation of defined measures• Implementation of Trainings also on QM-relevant topics

• Supervision of kit shipping section• Revision of SOPs• Supervision of compliance with dangerous goods regulations• Initial training of new staff• allocation of responsibilities in accordance with the head of shipping• Definition of order volumes• Dealing with special import regulations, documentary letters of credit, preferential treatment

• Shipping and Order Processing • Issuance of Shipping documents• Transport handling in accordance with dangerous goods regulations• Preferential Treatment• Dealing with various customer requests pertaining to import regulations, modes of transport, product stability etc.• General administrative tasks