Senior Customer Service Manager
Current
Mar 2022 - Present
AeroLeads people directory · profile
Anjali Kapoor Email & Phone Number
Senior Customer Service Manager
at
Balancehero India
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 100%
Current company
Role
Senior Customer Service Manager
Location
West Delhi, Delhi, India
Company size
Who is Anjali Kapoor? Overview
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Quick answer
Anjali Kapoor is listed as Senior Customer Service Manager at Balancehero India, a with 127 employees, based in West Delhi, Delhi, India. AeroLeads shows a matched LinkedIn profile for Anjali Kapoor.
Anjali Kapoor previously worked as Manager at Balancehero India and Deputy Manager Customer Support at Balancehero India. Anjali Kapoor holds Bachelor Of Computer Application, Computer And Information Sciences And Support Services, A from Sikkim Manipal Institute Of Technology - Smu.
Company email context
Email format at Balancehero India
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Balancehero India
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Profile bio
About Anjali Kapoor
Customer Support Manager dedicated to effective team management and customer Support. 10 years of experience in CRM to growing organization.
Listed skills include Management, Technical Support, E Commerce, Customer Support, and 9 others.
Current workplace
Anjali Kapoor's current company
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Balancehero India
6 roles
Anjali Kapoor work experience
A career timeline built from the work history available for this profile.
Manager
Apr 2022 - May 2022
Deputy Manager Customer Support
Mar 2016 - May 2022
Project Manager
Emarketz India Pvt Ltd
Developed CRM technologies to help the organization market their products effectively and communicate with all customers.Frequently coordinated with the Project Leaders, Clients & Marketing persons.Created project timelines & milestones.Prepare and maintain project status reports, ensure projects are completed on schedule and within budget.Prepare the documentary, as per client request and deliver to concern persons to do the jobs.Interact with the clients via mails, chats and calls as a Technical Support and solve their queries related to SEO/PPC/SMO and website creation.Understating client's goals & objectives. On the behalf of that creating & implementing the strategies to support all kind of online marketing/seo initiatives.Interact with my team members, disturbing jobs to them and synchronize the data for all team members and clients.Maintained project schedules by managing timelines and making proactive adjustments.Reported to the vice president of production on conformance with the contract schedule.
Sep 2015 - Mar 2016
Team Lead- Client Support
Managing client inquires.Keep co-ordination with projects leader, clients and marketing department Maintaining proper database of clients.Interact with national and international clients on regular basis via calls, emails and chat and taking approval from them for completion of various jobs.Handled all project's coordination with clients for SEO, SMO & PPC promotion in Weblink.in Pvt. LtdManaged relationships with high-profile clients.Managed SEO project for 105 clients.Manage team work and distribute task in all the team members.
Dec 2011 - Sep 2015
Office Incharge- Customer Support
Airlink Network
Coordinate with all the staff members, maintain office records, keeping record of all office equipment.Managed all the staff and solving client inquires.Report to manager about day to day duties.
Jan 2011 - Dec 2011
Team & coworkers
Colleagues at Balancehero India
Other employees you can reach at truebalance.io. View company contacts for 127 employees →
DP
Deepu Parjapati
Colleague at Balancehero IndiaDelhi, India
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SO
Shree Ojha
Colleague at Balancehero IndiaGurugram, Haryana, India
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AR
Ankit Rana
Colleague at Balancehero IndiaDelhi, India
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RR
Rahul Rawat
Colleague at Balancehero IndiaGreater Delhi Area, India
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PS
Prakhar Sharma
Colleague at Balancehero IndiaGurugram, Haryana, India
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TA
Tarun Aggarwal
Colleague at Balancehero IndiaNorth Delhi, Delhi, India
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SS
Sagar Singhal
Colleague at Balancehero IndiaDelhi, India
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SM
Sapna Mishra
Colleague at Balancehero IndiaIndore, Madhya Pradesh, India
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KK
Kartikeya K.
Colleague at Balancehero IndiaNew Delhi, Delhi, India
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付
付浩南
Colleague at Balancehero IndiaFengtai District, Beijing, China
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Deepu Parjapati
Colleague at Balancehero IndiaDelhi, India
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SO
Shree Ojha
Colleague at Balancehero IndiaGurugram, Haryana, India
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AR
Ankit Rana
Colleague at Balancehero IndiaDelhi, India
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RR
Rahul Rawat
Colleague at Balancehero IndiaGreater Delhi Area, India
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PS
Prakhar Sharma
Colleague at Balancehero IndiaGurugram, Haryana, India
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TA
Tarun Aggarwal
Colleague at Balancehero IndiaNorth Delhi, Delhi, India
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SS
Sagar Singhal
Colleague at Balancehero IndiaDelhi, India
View →
SM
Sapna Mishra
Colleague at Balancehero IndiaIndore, Madhya Pradesh, India
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KK
Kartikeya K.
Colleague at Balancehero IndiaNew Delhi, Delhi, India
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付
付浩南
Colleague at Balancehero IndiaFengtai District, Beijing, China
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3 education records
Anjali Kapoor education
Bachelor Of Computer Application, Computer And Information Sciences And Support Services, A
Bachelor Of Commerce (B.Com.), E-Commerce/Electronic Commerce, B
Computer Operator And Programming Assistance, Computer And Information Sciences And Support Services, A
S.G.T.B.I.T.I
FAQ
Frequently asked questions about Anjali Kapoor
Quick answers generated from the profile data available on this page.
What company does Anjali Kapoor work for?
Anjali Kapoor works for Balancehero India.
What is Anjali Kapoor's role at Balancehero India?
Anjali Kapoor is listed as Senior Customer Service Manager at Balancehero India.
Where is Anjali Kapoor based?
Anjali Kapoor is based in West Delhi, Delhi, India while working with Balancehero India.
What companies has Anjali Kapoor worked for?
Anjali Kapoor has worked for Balancehero India, Emarketz India Pvt Ltd, Weblinkindia.Net, and Airlink Network.
Who are Anjali Kapoor's colleagues at Balancehero India?
Anjali Kapoor's colleagues at Balancehero India include Deepu Parjapati, Shree Ojha, Ankit Rana, Rahul Rawat, and Prakhar Sharma.
How can I contact Anjali Kapoor?
You can use AeroLeads to view verified contact signals for Anjali Kapoor at Balancehero India, including work email, phone, and LinkedIn data when available.
What schools did Anjali Kapoor attend?
Anjali Kapoor holds Bachelor Of Computer Application, Computer And Information Sciences And Support Services, A from Sikkim Manipal Institute Of Technology - Smu.
What skills is Anjali Kapoor known for?
Anjali Kapoor is listed with skills including Management, Technical Support, E Commerce, Customer Support, Customer Relationship Management, Customer Service, Google Adwords, and Team Management.
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