Anjali Mayee Email & Phone Number

Dubai, AE

Dubai, United Arab Emirates

Dubai, United Arab Emirates

• Maintained impeccable brand image of the company by leading a team towards excellent service delivery with personal touch.
• Empowering team members provided supportive development and guidance to my team to achieve maximum growth for them and for the company whilst optimizing use of resources.
• Allocate manpower resources appropriately considering grade skills experience special qualification.
• Ensuring Sales targets are achieved in duty free sales onboard by motivating team and promoting the duty-free products.
• Conduct appraisals, guide and make development plan for the crew.
• Decision making on day-to-day basis to ensure smooth operations and to keep the stake holders satisfied, create, and enhance the brand image.

• Conduct training and supervise staff briefings periodically.
• Design training for the restaurant and industrial canteen staff.
• Highlight the kitchen safety and importance through different safety training modules.
• Conduct training need analysis to better existing procedure to enhance staff productivity and customer satisfaction.
• Review,resolve participants queries and ensure subject matter is understood.
• Conduct service and etiquette training for the staff highlight the importance of grooming hygiene in food industry.

Mumbai, Maharashtra

• Hired to start up and lead the inflight team for international flight operations of Jet Airways.
• Coaching team transiting from domestic operations to international sectors to deal, communicate with varied customer profile from different backgrounds, nationalities.
• Managed customer expectation successfully by leading a team onboard.
• Conducted briefing,setting clear goals and expectations for the team.

Manama, Bahrain

• Conducted staff briefing on daily operations and execution of duties to enhance employee productivity and customer experience.
• Ensure smooth operations of the flight.
• Participated in business promotions.
• Represented company for inaugural flights as well as initial sector startups.
• Ensured on time performance of aircraft in consultation with Flight Deck crew and ground person.
• Effectively managed all customs and immigration process.

Mumbai

• Managed service onboard the aircraft.
• Conducted safety briefings with the team.
• In light services, looking after safety and security of the customers.

• Involved in service delivery on board the aircraft.
• Problem solving and customer interaction.