Responsible for complete Commercial Functioning for Organization..Client management.Client interaction and management.Customer support.Meeting with the different agencies for constant feedback.Incorporating recommendations from all concerned.Interface with direct customers, brokers, Short listing and making a panel of brokers.Maintaining sales accounting system.Maintaining daily sales report.Interface with large established underwriters.Preparing computerized receipts / manuals.Responsible for execute the buyer’s agreement.Handling customer’s queries and complaintsPlanning for maximum achievement.Monitoring the business associates.

• Rendering advise on new businesses on formation of corporations and business structures• Accountable for drafting privacy policies and structuring commercial transactions• Actively involved in generating new development deals for a real estate development company that focuses on multi-family residential projects, including real-estate market analysis• Rendered assistance in launching events/ marketing summits for the properties by inviting channel partners (IPCs) and potential clients and offering attractive deals/ brokerage percentages• Instrumental role in meeting with the different agencies for constant feedback• Instrumental role in maintaining current business knowledge through frequent call monitoring and reviewed customer communications, associate and manager focus groups, reviewed quality and performance results and business partner feedback• Rendered assistance in creating long-term strategic goals for achieving and maintained high data quality in conjunction with CRM users, department managers, clients and other key stakeholdersCHANNELMANAGEMENT• Overseeing complete Branch and channel Operations with key focus on bottom line profitability by ensuring optimal utilization of available resources.• Conceptualizing and implementing competent strategies with a view to penetrate new accounts and expand existing ones for a wide range of Financial Products and Services.PROCESS MANAGEMENT• Monitoring overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level. • Leading a team of 18-20 members for smooth process operations.Conducting Process Reviews on a quarterly basis.• Creating & implementing workflows to facilitate structured support in all areas.CLIENT RELATIONSHIP MANAGEMENT• Managing customer centric banking operations & ensuring customer satisfaction by achieving delivery & service quality norms.

Strategic Consulting, including business plan & sales strategy development.Advising new businesses on formation of corporations and business structures, drafting privacy policies and structuring commercial transactions.Generated new development deals for a real estate development company that focuses on multi-family residential projects, including real-estate market analysis.

Responsible for complete Commercial Functioning for Organization..Client management.Client interaction and management.Customer support.Meeting with the different agencies for constant feedback.Incorporating recommendations from all concerned.Interface with direct customers, brokers, Short listing and making a panel of brokers.Maintaining sales accounting system.Maintaining daily sales report.Interface with large established underwriters.Preparing computerized receipts / manuals.Responsible for execute the buyer’s agreement.Handling customer’s queries and complaintsPlanning for maximum achievement.Monitoring the business associates.

Responsible for complete sales and marketing for organization.Interface with direct customers, brokers, Short listing and making a panel of brokers.Maintaining sales accounting system.Maintaining enquiry database, maintaining daily sales report.Interface with large established underwriters.Preparing computerized receipts / manuals.Totally responsible for daily availability status for all project.Responsible for execute the buyer’s agreement.New Business Development.Handling customer’s queries and complaintsFollow up of the entire assigned job.Planning for maximum achievement.Monitoring the business associates.Market study, consecutive mapping and drawing of action plans of the assigned area. Sales revenue forecasting Suggest new and innovative selling techniques. Provide customers with brochures, pricing and any other information as required. Analyze nature of customer complaints and be responsible for its resolution. Keep track of the Level of out standings and collect payments Broker management Co-ordination of handover of unit to customers.Inventory Management, Stock Management ,Bank Reconciliation,Floating incentive chart ,Pricing, Data Management, documents,Demands, allotment, back-office work, etc .Follow up with clients for pending paymentShort listing and making a panel of brokers.Maintaining sales accounting system.Maintaining enquiry database, maintaining daily sales report.Interface with large established underwriters.Preparing computerized receipts / manuals.Totally responsible for daily availability status for all project.Worked with “The Uppal Chadha Group” Joint venture of “The Chadha Group” & “The Uppal Group”. The Chadha Group is a reputed industrial house of Northern India.From oct 2001 to Nov 2006 as Sr. Executive Sales & Marketing.