Anjan Pal Email and Phone Number

Specialist Engineer - Back Office/2nd Level Assurance in RAN 5G/4G/2G Nodes• Directed & completed for overall support Technically, Troubleshooting, And Acceptance Testing:o Airtel Bharti India: Network: 5G, 4G, 2G for 2nd LA support• Achieved 100% SLA compliance in Clearing Trouble Tickets and Change Request.• Provided:o 2nd level support for fault management and Troubleshooting in 5G NR, LTE Sites for Ericsson and 2G nodes & field level supporto Support to Software Configuration Team at the time of Network Software upgrade/update roll out in BSCs (APG40C/2, C/4, APG43, APG43L, CP APZ2123C, APZ21255, APZ21260C) and NWIEs, also in RNCs and LTEso Support in Board related faults, hardware replacement in emergency and in normal caseo Support to fault clearance before/after up gradation in APG and CP coordination with Software up gradation teamo Support to Network Configuration Team for all type of network changes (Definitions / Expansions / Migrations/ Augmentations for Sites/ Hardware)o Managed the Shift persons to execute the shift in smooth way.o Support to Shift persons as well as SPOCs technically.

Hands on Experience in 5G NR RAN, 4G LTE RAN in Bharti India

Worked as SME in RAN 2G and 3 G Network

 Worked on BSC nodes, GB link and C7 link. Worked on APG40 C/2, C/4, APG43 with APZ21233C, APG21255, APZ21260C. Created routes and routing with various nodes along with creating an interface and ATER interface. Rehoming the BSC from one MSC to other MSC.  Provided first level support of BSS & in the field level in Assam & NE both. Performed site definition, expansions, cascading and TRU additions for network expansion. Took back-up of all nodes in allotted time along with configuring trapool in TRC. Found fault and rectifying the alarms in nodes. Created A interface and ATER interface. KPI Report Analysis for BSS. Done Rectifications as per reports