Anjan Raja Email & Phone Number

Baltimore, Maryland Area

• Responsible for sales related areas including prospecting, membership sales and retention as well as consistent improvement of club sales and operations through effective planning, implementation, use and exercise of.
• Delivered professional expertise and assist with development of strategic plans for outcomes focused on health and wellness programs, provide training for new staff, manage sales associates and trainers through team.
• Assisted with the coordination of wellness committee activities, organized community outreach programs, dealt partnerships with local businesses to improve growth, and provided tactical support to all members and staff.

Baltimore, Maryland Area

• Receive inbound technical support calls from end users at industry leading managed service provider for car dealerships.
• Utilize Autotask ticketing system to provide both internal and external communication to resolve issue tickets in a timely manner.
• Resolve and properly triage a multitude of issues whose impact ranges from single user to entire organization.
• Create and maintained user account in Active Directory and Microsoft Exchange.
• Installed and configured software in a windows managed domain environment.
• Configured and implemented hardware for car dealerships including (but not limited to) network printers and scanning diagnostic tools.

Stevenson University- Owings Mills, MD

• Provide customer support and technical advice to a client base of over 3,500 users
• Perform hardware/software troubleshooting for student/teacher workstations
• Maintain and Secure Student passwords
• Install required softwares for students
• Analyze and troubleshoot computer and technical issues
• Assign Student passwords