Provides patient services for specialty pharmacy including product dispensing in a timely and accurate mannerProactive customer service by conducting patient education and adherence outreach to ensure appropriateness of medication therapy Communicate and implement company policies Manage inventory by keeping a consistent count of medications, including a monthly controlled substance inventoryImplement policies and procedures for ACHC accreditation

Oversee the direct compliance of specialty pharmacy operations and policies in 14 pharmaciesFill an average of 1700 prescriptions per weekSpearhead patient education and customer service by leading over 15 classes focusing on diabetic educationTrain new hires about specialty programEnsure completion of specialty CE by all pharmacists Communicate and coordinate new therapy launches and operational updatesSupervise patient care coordinatorsTaught over 15 classes focusing on education for diabetic patients Created a monthly newsletter informing staff of reminders, policy changes, and expectations Manage inventoryMaintain records in accordance to state and federal laws Schedule pharmacy staff and manage workflow